Forum Discussion

Gaffano's avatar
Gaffano
Resourceful Rider
3 months ago

Reason for Abandoned E-Bikes? Solutions?

I been seeing a growing number of abandoned CB E-Bikes lately while out riding. I assume the main reason is that the bike ran out of battery? If so I guess the rider did not see how much miles were left and determine if they had enough to get to their destination? I assume rider is still responsible for the cost of the bike if something happens to it before docking? Maybe CB should not allow bikes to be undocked with less than say 1 miles? Maybe put a flashing indicator on the screen when miles drop below say 2 miles? Interested in ideas. I hate seeing a growing number of abandoned bikes bc it just means CB costs will go up for all of us.

citibike
  • BananaBlack's avatar
    BananaBlack
    Resourceful Rider
    3 months ago

    It's because they're nearly impossible to push or ride once the power runs out. It's like the motor is working against you. If it worked like a classic bike when the power ran out, albeit a heavy one, then I'm sure more people would be willing to return them. Also, I imagine when people do abandoned them they call it in as to avoid the $2,000 fee. 

    • counterspin's avatar
      counterspin
      Resourceful Rider
      3 months ago

      Always check these things before you ride a Classic Bike: both hand brakes, tire pressure on both wheels (with a squeeze), bell, resistance when turning hand shifter, kickstand does not dangle, seat height, bungee cord on basket, turn the pedal backwards a few times to check for undue resistance. All of this takes about 60 seconds. Never forget to do this. Also, always pull on the bike somewhat firmly to make sure that it was docked properly before you begin to unlock.

      • BananaBlack's avatar
        BananaBlack
        Resourceful Rider
        3 months ago

        I had a similar situation where they charged me $104 for 24 hours because a bike didn't dock properly. I called it in like you did, but luckily I also took pictures and video of the situation. Once I sent those in they immediately removed all the charges.