Bike Angels Beginner FAQ
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Updated 7 months ago
Version 3.0Knowledge Base Article
Hi, Jess! Thank you for the resources and for answering questions. My question: If I bring an undocked ebike to a station that needs bikes dropped there, do I get points for that ride?
As a bike angel that has brought back over 20 ebikes over the past 12 months I can answer this for you: no. The current system sadly has no mechanism to identify members who return undocked ebikes to a station. This is because you cannot check-out an undocked bike so when you dock it it has no idea who did it. There's no bike angel incentive to do this.
RedDragon Thank you for your response! I’m afraid I don’t understand what you mean about not being able to check out an undocked ebike — I’m able to do that via the app.
Interesting, most undocked ebikes I've returned show "Not available" on their screen so which is what I was assuming when I wrote my response. I suppose then your point is valid and Lyft should have the data to credit you for these rides. Perhaps a question for Jess or Lyft_Omar.