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Updated 8 months ago
Version 3.0Knowledge Base Article
RedDragon Thank you for your response! I’m afraid I don’t understand what you mean about not being able to check out an undocked ebike — I’m able to do that via the app.
Interesting, most undocked ebikes I've returned show "Not available" on their screen so which is what I was assuming when I wrote my response. I suppose then your point is valid and Lyft should have the data to credit you for these rides. Perhaps a question for Jess or Lyft_Omar.