Knowledge Base Article

Posting & Engaging

Visitors can navigate to and view site pages and search the community, but only members can create, reply, and like posts.

To start a post, navigate to a chat form, and click ‘Start a conversation’. To edit or delete a post, click the gear icon near the top right of the page to view the post options. 

Connect with other members by replying to or liking a post or mentioning them in your contributions. To reply to a post, click reply directly under the content you want to reply to and draft your reply. Click ‘@’ + the username of any members to mention them in a post. Members will receive notifications about mentions by default.

Reward members for positive contributions by marking their replies as accepted and liking their posts. Liking posts is easy! Click the thumb icon on a post to indicate you like that content. The thumb will darken to show you’ve liked the post and can be clicked a second time to be removed.

To mark a reply as the solution, click the three dots on the top right of the reply panel, and click ‘Mark as solved’.

Published 2 months ago
Version 1.0

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