Knowledge Base Article

Reporting a broken or abandoned bike

Have you ever found an ebike left in a place it shouldn’t be when you’re out riding for points and wondered how you could help? Or, similarly, have you ever noticed an issue with a specific station o...

Published 10 months ago

Version 1.0

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Agent0

Resourceful Rider

2 days ago

I see it requires knowing the bike's number. I would say about 20 of the bikes I come across have their numbers defaced. And in some instances, it is not safe to approach the bike. Like seeing an abandoned bike at a train station or an encampment.