New squat docks are terrible!
I just went to pick up a bike at Murray St and West St in lower Manhattan, but when I got there, I found the docks had totally been changed. These new docks are strange, and nothing like the rest of the docks in the system. Word cannot even begin to describe how much I hate, hate, hate these docks! I could find nowhere to stick my Citibike key fob, which I’ve been using since the day I joined. How in the world is this an improvement? I then had to take off my bike gloves, take out my phone, slide the cover off the camera, manually enter my password, since it was dark, and the phone did not recognize me, go to the Citibike app, hit the scan button, wait for it to turn on the light to deal with darkness, wait for to try to focus on the QR code, and actually read it to finally unlock the bike, which took at least three times longer than just using my key fob! Then I had to slide cover back over the lens & put phone away, then put my gloves back on before I could pull the bike out to start my ride. And I can only imagine how much worse this will be in the rain or cold weather!!! These docks are horrible! I don’t know how to explain how much I hate them, and how much they are useless! Please pass along my comments to your superiors and bosses at Citibike/Lyft. If they replace all of the docs with these, I will definitely not be continuing my membership. Again, these new docks are the worst!!!
Rewards for "stolen" or "lost" bikes?
I have seen bikes on the streets--though usually sidewalks--of New York City--that are either lost stolen abandoned misplaced Once, I spotted one of these "misplaced" bikes and returned it to a station, but I want to know if there is any incentive available for me return this bikes.
Mileage Indicators
were great at first, and have become increasingly inaccurate. Lately about 1/3 of the silver bikes I’ve taken have made it a mile or less, despite showing many miles left. Now I’m stuck halfway to my destination. It’s made worse by the 5 stands in midtown West that have been offline for 3-8 days. It’s over a mile walk to a bike that won’t kill my streak. It’s ridiculous to have 10 stands offering max dropoff when here are so many stands that could share bikes if they were repaired.
Bay Wheels app shows remaining time inconsistently ; could it show the end time or maybe minutes lef
On my Bay Wheels app, it's hard to tell exactly when my streak will end since it generally shows hours remaining. Also sometimes it shows a different number of hours depending on which screen you're on! Could this be updated to show the hours and minutes remaining? And/or the end time?Divvy Cash for Points Please
Thank you. Please, implement Divvy points for cash as is available in some other markets. Please, would someone here with the ability to forward, request, argue, beg, the people who make Lyft decisions make this happen. Thank you. In a few days I banked enough points for a years worth of membership extensions. Since those days, I have not been on a Divvy Bike Angels ride. Sure, not much different than just riding for 80pts a month, but if there was a cash incentive, or some other options to redeem Lyft credits, I'd be out redistributing bikes everyday. Just saying. Thank you.
