Please remove public racks from the City Explorer
In the City Explorer view for Chicago, about half of the "Divvy stations" are not actually stations at all. They're just public bike racks. You can lock an ebike here without a fee, but you can't get or leave a classic bike. They shouldn't show up in the City Explorer. In the Lyft last mile API json (https://s3.amazonaws.com/lyft-lastmile-production-iad/lbs/chi/station_information.json) these are indicated with: "rack_model": "CITY_PUBLIC_RACK" And in the older GBFS station information feed (https://gbfs.divvybikes.com/gbfs/en/station_information.json) they are indicated by: "station_type": "lightweight", "has_kiosk": false Here is a google maps example of what the "lightweight" station looks like, i.e. just a city rack: https://maps.app.goo.gl/jmnHeaqnbtQ32QDM9 Please remove these from the map in the bike share mobile app. They're too many, too visually noisy, and not useful. Those city racks are almost always empty, so all they do is put a whole bunch of "Zero" pins on the map and obscure the real stations, like you can see in the screenshot below - the pin near the CTA station is a "real" bike share station, but all the zero pins on S Pulaski Rd are just public racks.
Your Year Unwrapped
How many points did you earn last year? How many streaks did you hold? Share your stats with in the comments below! Big shout out to milly for proposing this idea. I was able to promote this idea internally when a similar conversation was happening, and the feature was born. 👼 Your feedback directly inspired this change!
Bay Wheels app shows remaining time inconsistently ; could it show the end time or maybe minutes lef
On my Bay Wheels app, it's hard to tell exactly when my streak will end since it generally shows hours remaining. Also sometimes it shows a different number of hours depending on which screen you're on! Could this be updated to show the hours and minutes remaining? And/or the end time?
Divvy Cash for Points Please
Thank you. Please, implement Divvy points for cash as is available in some other markets. Please, would someone here with the ability to forward, request, argue, beg, the people who make Lyft decisions make this happen. Thank you. In a few days I banked enough points for a years worth of membership extensions. Since those days, I have not been on a Divvy Bike Angels ride. Sure, not much different than just riding for 80pts a month, but if there was a cash incentive, or some other options to redeem Lyft credits, I'd be out redistributing bikes everyday. Just saying. Thank you.Joyriders and All Access
Regarding the Joyriders 15-minute extension for classic bike rides. Remco previously wrote: "The Lyft Pink upsell/included benefits message is not aware of your Joyrider status. If you have Joyrider status, you'll get an additional 15 minutes on classic bike rides for both membership types." Link: Will Lyft Pink Access All Market? | Bike Angels I currently have the Joyrider perk and an All-Access Pass, and the Citibike app still shows a 45-minute ride limit, while the Divvy app correctly shows 60 minutes. Can you clarify this, please? Based on Remco's post, we thought the 45-minute limit was only reflected in the "Lyft Pink upsell/included benefits message," and once approved as a Lyft All-Access Pass member, the Citibike app would update to reflect the full 60 minutes. I understand that promotional messaging did not recognize my Joyrider status, but now that I'm a confirmed Lyft All-Access Pass member, shouldn't the Citibike app reflect the 60 minutes per Remco's explanation?Max points given to drop off bikes at FULL station for most of the day
Since I started as a bike angel in March 2024 I've noticed that the point algorithm, for most of the day, is awarding max points for dropping off bikes at the Manhattan station at E 47 St & Park Ave, which has 114 bike docks. Seems like a great point opportunity with so many stations around it awarding pick-up points, right? Wrong, the station is completely full by 8am and the valet attendant will scold you if they suspect you're a bike angel dropping off bikes to earn points. I was told by the valet that my account would get banned if I kept bringing bikes. This is a long-standing algorithm bug which makes a bad problem of dock availability even worse and should be reviewed by the bike angel team. The fix is conceptually simple: the station ought to award points to pick-up bikes from this station to improve the lack of available docks, even with a valet present. Here's a screenshot showing the completely full station is awarding max points to drop off bikes: The completely full station remains a max point drop-off station half an hour after the valet has left:
