Recent Discussions
Divvy Un-docked eBike
Chicago Divvy Divvy allows eBikes to be parked out of stations for an additional fee. You see from the pic, that creates a situation where many, many eBikes are left out in the streets. It takes great resources for Divvy to collect these ebikes. Bike Angels can help, but it makes no sense when the fees charged to collect an eBike and return it to a station far exceed the value of the points earned. Each ride will calculate differently, but in the end, on a high point ride, you'll do little better than breaking even when returning an un-docked eBike to a station. Sure, having bikes scattered around is often handy for members, but many of the eBikes in Chicago go unused or have been "abandoned" in the streets for weeks. The issue is exacerbated with the increase of eBikes over classic. Keeping the docking stations full, and the redistribution of bikes between stations, will be hard to achieve if bikes are left unused and spread out around the city.
Exporting Ride History
It appears that you can no longer export your Ride History from the CitiBike / Lyft website. I've done this for the past 4 years every 6 months to submit documentation for a Gym Reimbursement benefit through my health insurance. I find it hard to believe that this function could not be replicated on the larger Lyft platform. Has this been an issue for anyone else under the new management?
Citibike Service Going Downhill?
Anyone else notice that Citibike is getting even worse? I rode to a conference midtown today and within ~20 minutes got to a station to find that all docks were full. I went to a nearby station that had open docks that were broken. I then went to a third station that also had open docks that were broken. I’m now desperately late for my conference and couldn’t wait any longer. I left the bike in the open dock and tried reaching out to help, only to get threatened that I would be responsible for the bike if it didn’t find its way back into the system. I went back to get it, missing my conference, couldn’t find a dock for a really long time, and then they charged me for being late, when it was entirely their fault. I reached out to “help” and they refused to give me a refund. It’s like their business plan is to intentionally make customers late so they can extract money from us! How bad will NYC DOT let them get?
Bike statistics
The Biketown app has (in your profile) a City Explorer which is interesting. I know it will be much more difficult to show stats for all the bikes in the system, but that info would also be very interesting to view. Info like how many bikes total, how many of them have you ridden, how many miles total. So if possible, please add something like that. Unless of course, that data is not meant for public display? (I'm guessing statistics like how many bikes have been vandalized/disappeared falls into that category) Thanks
