Recent Discussions
Improve the Citi Bike Map
Problem: In the Citi Bike map (in the app) it is almost impossible to tell traffic flow direction for streets when browsing the map, an arguably important piece of information when biking in NYC. Similarly, reading street names is just as hard with them only appearing if you zoom in almost all the way! The green bike lane lines cover the street arrows which indicate the direction of traffic (I've circled two arrows that are being covered). Also, only two street name labels are showing here: Suggestions: Make it easier to see the traffic flow arrows by either making the direction arrows easier to see (change color, size, etc) or allow users to toggle the green bike lane overlay on the map on and off Make it easier to see/read street names and prioritize them over places of interest Add a toggle to show/hide places of interest on the map (restaurants, hotels, stores, etc) Lastly, an argument against improving the current experience might be to user the "directions" feature which will give you a correct route but to that I say that sometimes we just want to do an ad-hoc bike ride. Secondly, bike angels (like me) would love to better see street names and traffic flow directions I don't really use the directions feature because there's no way to simply put a pin on the map or tap on a station as your start and end address; we must type in the address which is time-consuming.Exporting Ride History
It appears that you can no longer export your Ride History from the CitiBike / Lyft website. I've done this for the past 4 years every 6 months to submit documentation for a Gym Reimbursement benefit through my health insurance. I find it hard to believe that this function could not be replicated on the larger Lyft platform. Has this been an issue for anyone else under the new management?
[Question] Why is Bike Angels limited to Annual Members?
I’m new here and really interested in becoming a Bike Angel. I noticed that you have to be an Annual Member to participate. I completely understand the value of membership, but for someone who isn't sure about committing to a full year yet (mostly due to weather concerns or changing daily routines), it feels like a high barrier to entry. Has there ever been a discussion about allowing a 1-week trial for non-members to test the waters? I feel like I would be much more likely to buy the annual pass if I could try for a few days first to see if it works for me. Curious to hear thoughts from the team or other Angels!Station is missing from the database
There is a Divvy "lightweight" station near the Lincoln statue at cnr N Western Ave & W Lawrence Ave. This station is not shown in the app! It's like it wasn't entered in the database. Here's a streetview link where this station is located: https://maps.app.goo.gl/E7AiZJmHwbxwsc1L6 And here's a photo from today, when I docked e-bike 213-0706 there: I was curious what would happen if a ride was ended there, since the system does not seem to be aware of the station existence. The consequence is that riders parking a bike there still get charged an "out of station" fee ($1.30), and the end address of the ride is just shown as a street address: This station should be added to the database so that everybody using the dock doesn't get dinged with an out of station fee. Thanks!
Point Incentive/Reward for Bikes Proximal to Full Docks
I've started enjoying moving bikes for Bike Angels on Capital Bikeshare and have noticed that there are some chronic stations (namely the 3-4 docks in Georgetown) that hit capacity and then might have almost a dozen more CaBi bikes parked around them. It'd be great if there was a way to incentivize taking the bikes proximal to a full station as well since they tend to be the ones more "in-the-way" of sidewalks and pedestrian areas than the bikes parked at docks. I understand that might not be possible with the coding or the way the map software works but... just a thought. Also, as more and more docks roll out that charge e-bikes, having an incentive to move e-bikes (or low-power e-bikes) to those docks might cut down on the need for the crews swapping batteries out and whatnot.Hard to read pink pick-up point values
On the current version of Citi Bike on Android, version 2025.40.3.1760512917 the font color for stations with pick up points is now very hard to read, especially when zoomed out. Previously, it used to be white text inside a pink box but now it's black text inside a pink box. Before: After: For stations with drop-off points the text inside a pink-outlined white box is now black instead of pink. Before: After:Please add map filter option to display classic bikes only.
The Divvy map filter has options to show ebikes only, scooters only, or all bikes. There is notably no option for showing classic bikes only. That would be a useful filter, to hide all the noise from ebikes and scooters from the map. Chicago is flat, many users will only take an ebike/scooter as a last resort if there is no classic bike available, because the classic bikes are free for members. Please add a filter for classic bikes only. https://www.youtube.com/shorts/JYKrjP9tjgAApp suggestion: Filter for classic bikes only
This idea is not really specific to Bike Angels, but seems like as good a place as any to post it since there's no community for CitiBike, Capital Bikeshare, Divvy etc. anywhere else that I know. There's already a filter icon in the CaBi app, you tap it and your 2 options are: All bikes: Show all ebikes and classic bikes Ebikes: Only show e-assisted bikes Well, I prefer to ride the classic bikes, I know I'm in the minority in the world and ebikes are great and get more people bike commuting and all that, but I personally prefer pedaling for the exercise, plus the red bikes are way lighter to whip around, just more fun and I ride them 99% of the time. (Sometimes for sure I will take an ebike if I need to leave it undocked somewhere, or I'm late for a meeting and need to truck 5 miles uphill in a straight line.) Anyway I probably shouldn't be trying to explain that riding bikes is fun or that different people have different preferences and that's OK but that is what it boils down to. So anyway, maybe we could have a 3rd option in the app? Like: Classic bikes: Only show classic bikes I know it's not a gamechanger, but it would be cool for me, and I think for Bike Angels it also makes sense, sometimes you don't pay attention and end up somewhere where there are like 13 ebikes and no real ones. And I'll help out and rebalance ebikes too sometimes, but it doesn't really make sense to be spending $ or credits to do that, so most of the time I'm just looking to ride classic bikes. And it should be pretty low effort dev-wise, I mean the data is already there in the app, and adding a third option to this menu that slides up won't clutter the UX in anyway. Anyway that is my pitch for this feature! Of course any other ideas are welcome too. I think the app developers have done a great job on the level of detail on the map. Thanks!
