Recent Discussions
Station is missing from the database
There is a Divvy "lightweight" station near the Lincoln statue at cnr N Western Ave & W Lawrence Ave. This station is not shown in the app! It's like it wasn't entered in the database. Here's a streetview link where this station is located: https://maps.app.goo.gl/E7AiZJmHwbxwsc1L6 And here's a photo from today, when I docked e-bike 213-0706 there: I was curious what would happen if a ride was ended there, since the system does not seem to be aware of the station existence. The consequence is that riders parking a bike there still get charged an "out of station" fee ($1.30), and the end address of the ride is just shown as a street address: This station should be added to the database so that everybody using the dock doesn't get dinged with an out of station fee. Thanks!
Point Incentive/Reward for Bikes Proximal to Full Docks
I've started enjoying moving bikes for Bike Angels on Capital Bikeshare and have noticed that there are some chronic stations (namely the 3-4 docks in Georgetown) that hit capacity and then might have almost a dozen more CaBi bikes parked around them. It'd be great if there was a way to incentivize taking the bikes proximal to a full station as well since they tend to be the ones more "in-the-way" of sidewalks and pedestrian areas than the bikes parked at docks. I understand that might not be possible with the coding or the way the map software works but... just a thought. Also, as more and more docks roll out that charge e-bikes, having an incentive to move e-bikes (or low-power e-bikes) to those docks might cut down on the need for the crews swapping batteries out and whatnot.
Hard to read pink pick-up point values
On the current version of Citi Bike on Android, version 2025.40.3.1760512917 the font color for stations with pick up points is now very hard to read, especially when zoomed out. Previously, it used to be white text inside a pink box but now it's black text inside a pink box. Before: After: For stations with drop-off points the text inside a pink-outlined white box is now black instead of pink. Before: After:Please add map filter option to display classic bikes only.
The Divvy map filter has options to show ebikes only, scooters only, or all bikes. There is notably no option for showing classic bikes only. That would be a useful filter, to hide all the noise from ebikes and scooters from the map. Chicago is flat, many users will only take an ebike/scooter as a last resort if there is no classic bike available, because the classic bikes are free for members. Please add a filter for classic bikes only. https://www.youtube.com/shorts/JYKrjP9tjgAApp suggestion: Filter for classic bikes only
This idea is not really specific to Bike Angels, but seems like as good a place as any to post it since there's no community for CitiBike, Capital Bikeshare, Divvy etc. anywhere else that I know. There's already a filter icon in the CaBi app, you tap it and your 2 options are: All bikes: Show all ebikes and classic bikes Ebikes: Only show e-assisted bikes Well, I prefer to ride the classic bikes, I know I'm in the minority in the world and ebikes are great and get more people bike commuting and all that, but I personally prefer pedaling for the exercise, plus the red bikes are way lighter to whip around, just more fun and I ride them 99% of the time. (Sometimes for sure I will take an ebike if I need to leave it undocked somewhere, or I'm late for a meeting and need to truck 5 miles uphill in a straight line.) Anyway I probably shouldn't be trying to explain that riding bikes is fun or that different people have different preferences and that's OK but that is what it boils down to. So anyway, maybe we could have a 3rd option in the app? Like: Classic bikes: Only show classic bikes I know it's not a gamechanger, but it would be cool for me, and I think for Bike Angels it also makes sense, sometimes you don't pay attention and end up somewhere where there are like 13 ebikes and no real ones. And I'll help out and rebalance ebikes too sometimes, but it doesn't really make sense to be spending $ or credits to do that, so most of the time I'm just looking to ride classic bikes. And it should be pretty low effort dev-wise, I mean the data is already there in the app, and adding a third option to this menu that slides up won't clutter the UX in anyway. Anyway that is my pitch for this feature! Of course any other ideas are welcome too. I think the app developers have done a great job on the level of detail on the map. Thanks!Wrong coordinates for "Wood St & Walnut St" station
There is a Divvy station with name "Wood St & Walnut St" and the API reports its lat/lon as 41.87862, -87.66913 https://maps.app.goo.gl/TAE4Zvgc47gg3bVq9 # from https://gbfs.divvybikes.com/gbfs/en/station_information.json { "lat": 41.87862, "short_name": "CHI02099", "external_id": "2116968075735593618", "capacity": 12, "eightd_has_key_dispenser": false, "station_type": "classic", "rental_uris": { "android": "https://chi.lft.to/lastmile_qr_scan", "ios": "https://chi.lft.to/lastmile_qr_scan" }, "station_id": "2116968075735593618", "rental_methods": [ "KEY", "CREDITCARD", "TRANSITCARD" ], "electric_bike_surcharge_waiver": false, "lon": -87.66913, "name": "Wood St & Walnut St", "has_kiosk": true, "eightd_station_services": [] } The location is incorrect. The real station is located a few blocks away from there, about 0.6 miles NNW: https://maps.app.goo.gl/8j4wEPnohazxDo819 Consequently, the iPhone app and the divvybikes website render the "Wood St & Walnut St" station at the incorrect location. It's shown at S Paulina St near the intersection of W Adams St and W Ogden Ave, but if you go there trying to get or park a bike, you won't find any station at all! The actual station is found on the North-West corner of Wood St & Walnut St (as the name suggests), which is about 15 minutes walk away. Incorrect location: 41.87862, -87.66913 Correct location: 41.88611, -87.67205 In database, please update the location of station "Wood St & Walnut St" (id 2116968075735593618).Idea: Buy Citi Bike Key using Bike Angel points
I'd like Citi Bike to offer the ability to purchase a new Bike Key using Bike Angel points. I'm aware that the bike angels lifetime award for 1,500 points (Steady Pedaler) includes a free Bike Key and there's a one-time offer to order a Bike Key for Citi Bike members using a discount code available at https://account.citibikenyc.com/profile but I've already exhausted both of these options and want to purchase another one. The motivation for this idea came after technical issues I'm currently facing when trying to order a new bike key at https://store.citibikenyc.com/products/citi-bike-key resulting in the error message "There was an issue processing your payment. Try again or use a different payment method." even after trying 4 different credit and debit cards. I've submitted a separate support ticket for this issue. I'd suggest the price for a bike key to be 50 points given Lyft credit is $2.00 for 10 points and E-Bike credit is $2.50 for 10 points and a Bike Key costs $10 on the Citi Bike Store. Lastly, as a secondary comment: The turnaround time for bike key purchases is extraordinarily long for such a simple item (it can take several weeks to a few months based on my own experience and that of others) - I strongly urge Lyft to look for ways to decrease the processing and shipping times for bike key orders.
