Guide to streaks
What is a streak? A streak is a perk activated when a Bike Angel takes three consecutive point-earning rides in a 24-hour period. Once a streak is active, points on the map are multiplied for a given amount of time or until the streak is broken. How do streaks work? Take 1 ride to unlock a 2x multiplier for 24 hours Take 3 more rides while you have a streak to unlock a 3x for 24 hours Take 4 more rides while you have a streak to restart the 24-hour clock and extend your streak How do I keep my streak? Don’t take any ‘negative’ rides. A negative ride is a ride that brings bikes to a station that doesn’t need bikes or takes away a bike from a station in need of bikes. * A Neutral ride will not break an active streak.Intro to the Bike Angels Profile
Track your progress and redeem rewards in the Bike Angels profile. Click the hamburger menu, and click 'Bike Angels' to view your profile. How do I claim rewards? Use points from your points bank to redeem digital rewards in your app. Visit the Bike Angels Profile, and click the blue icon for the reward you want. You’ll see an order screen with the option to adjust the order quantity of the reward and the option to review your points before you confirm the order. How can I see my rewards? Click ‘View your rewards’ in the Bike Angels profile to reveal details about your current rewards, like credit balances and membership expiration.Where can I check how many points I have?
Question Where can I check how many points I have? Answer Bike Angels with active bikeshare memberships can view their lifetime points and points bank totals in their Bike Angels profile. You'll also see your lifetime points total each time you launch your Citi Bike app.How do I check how many points I earned for a specific ride?
Question How do I check how many points I earned for a specific ride? Answer When a ride earns points, you will see this reflected in the notification at the end of your ride, as well as in the app before you rate your ride. To check how many points you received for a previous ride, check the Ride History tab of your app. The Ride History pages will also indicate when you unlocked a reward from a trip. Or, if you earned 0 points, these pages will explain why.
