Forum Discussion

T1m3Wizard's avatar
T1m3Wizard
Steady Solver
2 years ago

Is it possible to connect/link your account to two seperate bike keys?

I just received my long awaited Steady Peddler reward with the Bike Angels key fob. I still have my original blue one from when I first signed up from way back in the days that I use. Was wondering i...
  • Remco's avatar
    Remco
    2 years ago

    You can't link a new keyfob without unlinking your old keyfob. I ended up giving my old fob to my partner, but otherwise I would recommend keeping one of the fobs in a drawer as backup.

  • jenniferrp's avatar
    jenniferrp
    2 years ago

    Hey T1m3Wizard! Yes, you can. If at any time you want to use your old key again, customer support can get it switched back over for you!

Remco's avatar
Remco
Bike Angels Team

You can't link a new keyfob without unlinking your old keyfob. I ended up giving my old fob to my partner, but otherwise I would recommend keeping one of the fobs in a drawer as backup.

T1m3Wizard's avatar
T1m3Wizard
Steady Solver
2 years ago

Thanks for clarifying Remco.

I guess this should be an obvious yes but once an old key is unlinked, will I be able to re-link it in the future?

  • jenniferrp's avatar
    jenniferrp
    Bike Angels Team
    2 years ago

    Hey T1m3Wizard! Yes, you can. If at any time you want to use your old key again, customer support can get it switched back over for you!

    • T1m3Wizard's avatar
      T1m3Wizard
      Steady Solver
      2 years ago

      That's great! Thanks jenniferrp. But in all honesty I think everyone on this board will agree that the customer service here is 1,000x better than the regular Lyft customer support we normally deal with 😅.

  • Remco's avatar
    Remco
    Bike Angels Team
    2 years ago

    Once a key is unlinked, it can get linked to any account, including your own again.