Recent Discussions
Will Lyft Pink Access All Market?
Hello Thank you Found some answers :) If we join Lyft Pink All Access in Chicago, can we us our Points Bank to pay for extending Lyft Pink All Access membership? Answer: No If we join Lyft Pink All Access in Chicago, will that gives us access to Lyft's bike sharing (the bike Angels program) in all of their other bike sharing markets?. Answer: Yes If we sign up for Lyft Pink All Access in Chicago, will that give us the same Lyft's car sharing access in all their cities? Answer: Yes So... instead of getting a separate Divvy or Citbike membership, we can just get Lyft Pink which will allow us access and membership in all of Lyft's bike sharing markets as well as access to their car sharing? Answer: Yes Then why pay Citbike's annual fee of $220 when Pink All Access is only $199? Answer: Because the Points Bank can not be used to extend Pink All Access membership. You'll have to pay the $199 out of pocket Except ... in NYC, you can do Points for Cash and cover the cost that way Thank you
Abrupt Cancellation of Lyft Pink All Access Membership (linked to Chase Sapphire Reserve)
I originally received my 2-year Lyft Pink All Access membership through my Chase Sapphire Reserve card, which also got me into the Bike Angels program. Using Bike Angels points, I extended my membership to at least July 2025. However, after canceling my Chase Reserve card yesterday, my Lyft Pink membership was abruptly canceled too! I still have 380 points in my points bank. Reached out to Lyft support, and they said a specialized team would get in touch, but I haven’t heard back from anyone yet.Is This Fair?
Is this FAIR!!! The app tells us there are 150 bikes available at a Valet tended docking station, and 3pts for pickup (pic) And when we get there the dock has nothing?!!? Empty Please, some compensation for Lyft's grave error in 90 degree heat, or please get the algorithm fixed Okay we're asking too much. Not for the compensation. But to expect Lyft will ever fix the system. Sure, we don't want the Angel thing to end, but why can't the big brains fix these inconsistencies Thank you.
Citi Bike Dock Issues: Need Better Reporting
I often find myself riding to stations that show available docks on the app, only to arrive and find none. Despite the app indicating available docks, the reality is often different. For instance, at 1st Ave & E 68th St on July 2nd at 11:30 am: The app showed six available spaces, but there were none. I suspect the valet left without updating the dock status. Several people were already waiting for a space to free up, while others left in frustration. Here's another example in Midtown: The app shows one but it's permanently unusable. The app allows us to report bike issues using the wrench icon, but there seems to be no way to report problems with dock stations. Is there an alternative to calling customer service for this? Perhaps the Angel program could be enhanced to address this, supplementing the bi-monthly station inspections, or we could implement a feature to correct system data inaccuracies more easily. Thanks.Manipulative Bike Angel Cycling Patterns
I'd like to highlight a troubling issue affecting bike angels in our community. During my discussions with members of the leaderboard, many expressed frustrations with a specific behavior. There are instances where stations experience a sudden reversal in bike availability. Some bike angels exploit this by continuously moving bikes between stations, taking advantage of this flip-flop cycle every 15 minutes. This repetitive action leads to no net change in bike availability at the stations involved. Participants in this activity accrue significant points, while others are disheartened by this behavior. I'm unsure if this issue has been formally addressed, but I aim to provide a concrete example. On January 3rd, between 8:00 PM and 10:30 PM, two stations in the UW area exhibit this pattern: The flip-flop consistently occurs precisely at the 15-minute mark, aligning with the assignment of Bike Angels points. I refrain from passing judgment on those engaging in this behavior. However, it's clear that this practice does little to enhance bike availability. Redirecting the limited resources for rebalancing towards more productive use could potentially alleviate this issue. Can we work together to address this concern? Thank you.Unable to see Station points
I recall someone reported this before but it just happened to me. Could not see the BA points on the map. Click on individual station, does not show if it needs pickup or drop off either. Restarted app, did not help. Verified network/signal was available. Time was 1:50pm 6/17/2024. Was there a subsystem outage at the time? If so，could the app give some indication that it could not retreive the latest info? If the BA API could be made public availabe, we could help track its reliability, if it helps. ThanksBig Change to the app?
There has been a big change to the Divvy app A great way to protect against losing your boost if a docking station status changed moments before grabbing a bike, was after selecting the exact docking station, scan the bike from within that open window What used to happen, if you were in danger of losing your boost, a warning would tell you. After losing my boost when I was sure about the docks status, and using the above technique, we tested, and that feature is gone. We switched from using the fob exactly for that protection, as more than a few times a "quick switch" caused us to loose boost. Does anyone remember that feature and is it in fact, gone? Thanks
