Recent Discussions
Lifetime rewards never received
I've hit the milestone for 4 out of the 5 lifetime rewards and filled out the forms each time, but I'm still waiting on them. It's been months now, and I'm starting to wonder if there's a glitch in the system or if I've missed something. Has anyone else experienced similar delays? Any advice or insights would be greatly appreciated.
Inaccurate Count Down Clock for Boost Expiration
I checked the app this morning and the home page said I had 3,hours to complete x number of rides before my boost would expire. I clicked on the Bike Angels section and it said I only had 2 hours to complete x number of rides. This is not the first time I’ve seen this discrepancy with the countdown clock. Has anyone else experienced this? Contacting Lyft customer service e has not been helpful. This needs to be fixed.
Boost points and streaks not accurate
The past week or so I've had daily issues with the correct number of points being added, streaks suddenly ending when they shouldn't have and ride points not being recorded. What used to be a fun activity is now painful. Is anyone else having these issues? Seems to be a particular issue when on x3 boost - is it Citibike's way of reducing points you earn?
