Recent Discussions
NYC New Option to Gain Points Moving ebikes?
My yearly Citibike membership expired Monday. While I was in expired mode, I no longer saw Bike Angel info (lifetime points, station point info, etc. ). I did see that there was an option to move low battery bikes to charging stations for 10 minute ebike riding credit. Never saw that before while my membership was active. I renewed my membership yesterday and no longer see this ebike moving opportunity. Is this just a program for non Bike Angels Citibike members? Thanks in advance for any guidance.Gaffano2 days agoCasual Commenter26Views0likes0CommentsHave not received lifetime rewards
Hey Bike Angels team, I recently completed my first two lifetime achievements, Joy Rider and Casual Cruiser. I filled out the mailing forms for each, but unfortunately have not received my pins, or in the case of Casual Cruiser, water bottle. I received my Joy Rider on 8/2 and my Casual Cruiser on 8/23. Would someone on the Bike Angels team be able to look into this for me? tysm!calid13 days agoResourceful Rider37Views0likes0Commentstons of notifications in SF 8/14 and 8/15
Tons of (repeat) notifications on the Bay Wheels app on Android on 8/14 and 8/15, for upcoming events. I'm sure it'll stop now since the events are this weekend, but man, that was annoying. Every 10s or so, I'd get a little pop-up at the bottom of the screen, which grayed out the rest of the screen. I checked and was sure I was on the latest version of the app.bwitt14 days agoHustlin' Helper45Views0likes4CommentsNever received bike key with membership, chat support is not useful
Hi, I started a CaBi membership in March of this year and recently became a bike angel. I never received my key that was noted as a perk of the membership I signed up for in March. I contacted support, and was told it will take another 4-6 weeks for my bike key to be delivered. Is this a common issue? I was looking forward to that membership perk but am now halfway into my yearly membership and am still waiting around for a key and the chat support is unhelpful.rebeccag17 days agoResourceful Rider66Views0likes4CommentsDo we have to rate every ride??
If I'm doing a bunch of short rides in a row to earn more Bike Angel points, it's annoying to be prompted to rate each ride before I can get back to the screen/map to start the next ride. Is there any way to bypass having to rate each ride? TIA718Stephanie2 months agoResourceful Rider291Views5likes21CommentsSecond 3x ride didn't count to reset the timer
Dear Bike Angels community, Yesterday I entered a 3x streak,took a bike home with 9 points, did another 6 point ride in the evening and was ready to get my last time in before the timer ends but the app showed "2 more rides to reset the timer" - is this expected, do the early 3x rides "expire" or something or is this a bug? In my ride history I see 3 rides with 3x points within the requested time limit,yet I'm back at 1x now. Thanks in advance for your help. Best regards, PhilipSolvedPhilipj2 months agoResourceful Rider75Views0likes4Comments