Recent Discussions
A glitch in the system
As i rebalance bikes for citibike, sometimes i end up being charged for taking an ebike when there are no available classic bikes. For short rides this doesnt amount to much money. But every now and then i take the trouble to call in or write to let them know and to ask to be credited the mistaken charge. Here is my response to lyfts latest response: Oss Youre missing the point. Im letting you know that your program is not working as it should. If a bike angel takes an ebike when there is no classic bike available, they're not supposed to be charged. I am well aware of the low assist option. If you had checked my profile you would have seen i had selected that option last year. Yesterday and today i rebalanced bikes for you but your system is not keeping track of it. I'm really not concerned about the $1.12 i was charged incorrectly. You are nickle diming me instead of thanking me for making you aware of a glitch in the system. So now i will consider forgetting about being your bike angel. I have taken time to write you and call you about this situation. That i would calculate as worth $20 of my time. I dont think ill make the effort for you any longer.
New 15MPH Limit in NYC? Reduced Charge?
NYC just programed the pedal assist Citibike e-bikes to a max speed of 15MPH (down from 18-20?). I used them this weekend and clocked the max speed on my Strava at 15.5MPH on a flat road. Felt a lot slower. I used the regular blue CitiBike on the same routes and clocked speed at 13-15MPH. For me I do Bike Angels primarily to earn e-bike credits. Now that the ride is fairly similar I probably will not use the ebikes as much given the cost difference. Especially since it seems harder to earn points these days. Also Lyft should (but probably wont)reduce the per minute fee for ebikes since you are getting a lesser service.
Android baywheels app spins after ride
On my baywheels android app, after I take a ride, often the app will get stuck and I cannot take another ride until I close and reopen it. Also sometimes this happens (in between rides) after switching away from the app and back to it. The "Scan" button gets stuck spinning. This started happening 2-3 weeks ago.
Is the Bike Angel, E-Bike System Unfair
Is the Bike Angel, E-Bike System Unfair - It's not really a question, because it is... unfair If you’ve looked at the MoreBikes NYC stats, you’ll see eBikes dominate usage in New York, which means eBikes need to be redistributed the most. https://www.morebikes.nyc/daily_stats/ Here’s the thing... The Bike Angels are helping to balance the system, but we are being charged for rebalancing the most popular bikes - eBikes If you're a Bike Angel trying to earn points, those fees eat into your rewards big time, so you're helping Lyft make the system run better... and paying them for the privilege. Wim posted a matrix that show it clearly: Is it worth returning an ebike/scooter to a dock? | Bike Angels Imagine your boss offers you a salary, but says you can only shop at their own overpriced (.18 cents a minute) store to do the job. We’re happily doing the work, but we're forced to "buy the supplies" needed to get the job done, from Lyft. Sure, Lyft - CitiBike, Divvy, will never, ever change this, but it’s still awfully unfair. In NYC, the bikes have to be docked, Chicago's Divvy eBikes can be left out of station, which makes it even more crucial to hunt down and pick up the abandoned, and obscurely located ebikes that are left everywhere. We shouldn’t be punished financially for helping. Okay, just don't move eBikes. And although it will cut into the fun, at close to a 23% penalty in total points for the day, I may just start doing that. Problem solved.Lyft Ride Credits Not Showing Up as Applied—Anyone Else Having This Issue?
Hey folks, Quick question for anyone who’s redeemed Bike Angels points for Lyft credit: Lately, whenever I try to book a Lyft, my available credit doesn’t show up—neither on the main page nor in the payment details. For example, say I’ve got $100 in Lyft credit from Bike Angels, and my ride should cost $50. Normally, it would show the original price crossed out and say "FREE" if credit is being used. But now, it just shows the full price with no indication that the credit applies (90% of the time). This also happens with the $10 Chase promo credit (which I get too). The Chase $10 credit and the Lyft credit from Bike Angels always show up together (as seen in the screenshot). I’m never sure if my credit will cover the ride. Anyone else seeing this? Started for me around the time the Chase promo was added. If anyone knows what’s up or how to fix it, I’d really appreciate the help!
