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Featured ContentCity Explorer I completed the City Explorer in September. Aside from the wonderful all-black picture captured from my app (which I used to print up a t-shirt), there was no recognition from Citibike or Lyft. I th...Solved
Recent ContentBike angel rewards Recently, I have gotten “ Casual Cruiser “ and haven’t received a gmail from citi bike , I checked this website and some people are getting the some error , so I waited it out , about a month I still haven’t received nothing , I called citi bike they said they were going to email me and nobody did Pedal Assist Preference Pedal Assist Preference Hi I'm a Lyft Pink member, originally signed up with Divvy. Now, using the Citibike app and using the instructions below, I can't find the Pedal Assist Preference in the app under my profile Can anyone help please? 1. Open the Citi Bike app on your smartphone. 2. Tap the menu icon (☰) located at the top left corner of the screen. 3. Select **“View Profile.”** 4. Scroll down to find the “Bike Key” section. 5. Tap on **“Pedal Assist Preference.”** Is the Bike Angel, E-Bike System Unfair Is the Bike Angel, E-Bike System Unfair - It's not really a question, because it is... unfair If you’ve looked at the MoreBikes NYC stats, you’ll see eBikes dominate usage in New York, which means eBikes need to be redistributed the most. https://www.morebikes.nyc/daily_stats/ Here’s the thing... The Bike Angels are helping to balance the system, but we are being charged for rebalancing the most popular bikes - eBikes If you're a Bike Angel trying to earn points, those fees eat into your rewards big time, so you're helping Lyft make the system run better... and paying them for the privilege. Wim posted a matrix that show it clearly: Is it worth returning an ebike/scooter to a dock? | Bike Angels Imagine your boss offers you a salary, but says you can only shop at their own overpriced (.18 cents a minute) store to do the job. We’re happily doing the work, but we're forced to "buy the supplies" needed to get the job done, from Lyft. Sure, Lyft - CitiBike, Divvy, will never, ever change this, but it’s still awfully unfair. In NYC, the bikes have to be docked, Chicago's Divvy eBikes can be left out of station, which makes it even more crucial to hunt down and pick up the abandoned, and obscurely located ebikes that are left everywhere. We shouldn’t be punished financially for helping. Okay, just don't move eBikes. And although it will cut into the fun, at close to a 23% penalty in total points for the day, I may just start doing that. Problem solved. Android baywheels app spins after ride On my baywheels android app, after I take a ride, often the app will get stuck and I cannot take another ride until I close and reopen it. Also sometimes this happens (in between rides) after switching away from the app and back to it. The "Scan" button gets stuck spinning. This started happening 2-3 weeks ago. Lyft Ride Credits Not Showing Up as Applied—Anyone Else Having This Issue? Hey folks, Quick question for anyone who’s redeemed Bike Angels points for Lyft credit: Lately, whenever I try to book a Lyft, my available credit doesn’t show up—neither on the main page nor in the payment details. For example, say I’ve got $100 in Lyft credit from Bike Angels, and my ride should cost $50. Normally, it would show the original price crossed out and say "FREE" if credit is being used. But now, it just shows the full price with no indication that the credit applies (90% of the time). This also happens with the $10 Chase promo credit (which I get too). The Chase $10 credit and the Lyft credit from Bike Angels always show up together (as seen in the screenshot). I’m never sure if my credit will cover the ride. Anyone else seeing this? Started for me around the time the Chase promo was added. If anyone knows what’s up or how to fix it, I’d really appreciate the help! Please remove public racks from the City Explorer In the City Explorer view for Chicago, about half of the "Divvy stations" are not actually stations at all. They're just public bike racks. You can lock an ebike here without a fee, but you can't get or leave a classic bike. They shouldn't show up in the City Explorer. In the Lyft last mile API json (https://s3.amazonaws.com/lyft-lastmile-production-iad/lbs/chi/station_information.json) these are indicated with: "rack_model": "CITY_PUBLIC_RACK" And in the GBFS station information feed (https://gbfs.divvybikes.com/gbfs/en/station_information.json) they are indicated by: "station_type": "lightweight", "has_kiosk": false In the Graph QL API (https://account.divvybikes.com/bikesharefe-gql) they're also indicated as "lightweight", but so are e-bike only stations. Fortunately the station name always seems to start with "Public Rack", so they can still be distinguished by the name prefix e.g.: { "stationId": "motivate_CHI_1806749740082741752", "stationName": "Public Rack - Milwaukee Ave & Lawrence Ave", "location": { "lat": 41.967385, "lng": -87.760169, "__typename": "Location" }, "bikesAvailable": 0, "bikeDocksAvailable": 2, "ebikesAvailable": 0, "totalBikesAvailable": 0, "isValet": false, "isOffline": false, "isLightweight": true, "siteId": "", "ebikes": [], "lastUpdatedMs": 1682970704000, "__typename": "Station" } Here is a google maps example of what one of these "stations" looks like, i.e. it's just a city rack: https://maps.app.goo.gl/jmnHeaqnbtQ32QDM9 Please remove these from the map in the bike share mobile app. They're too many, too visually noisy, and not useful. Those city racks are almost always empty, so all they do is put a whole bunch of "Zero" pins on the map and obscure the real stations, like you can see in the screenshot below - the pin near the CTA station is a "real" bike share station, but all the zero pins on S Pulaski Rd are just public racks. Bike angel rewards I just amassed another 1000 Bike Angel points, went to the app to redeem and see the value is now $150, reduced from $200. When, and much more important, WHY did this happen? Solvedchicago end of year finishes how did my fellow chicago riders finish in the 2024 recap? I was excited to move into the top 5% for the year Portland drop off disparity I noticed that a recent add on to the Portland Biketown system has been bike stations w/ "take out" points. But since this was rolled out, it seems like the entire east side of portland doesn't have any stations that have drop off points. What's going on? It's kind of ridiculous. The screen shot is from 5/16. First second and third place rewards? I was in first place for bluebikes this month and expectedly earned $750 + $100 =$850.00. I spoke with the third place person who said she only made $300 and was expecting $350 for third place (AW708). Is only the top point getter for the month getting extra money? I thought it was top 3 received $100, $75, $50.