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Featured ContentCity Explorer I completed the City Explorer in September. Aside from the wonderful all-black picture captured from my app (which I used to print up a t-shirt), there was no recognition from Citibike or Lyft. I th...Solved
Recent ContentNYC New Option to Gain Points Moving ebikes? My yearly Citibike membership expired Monday. While I was in expired mode, I no longer saw Bike Angel info (lifetime points, station point info, etc. ). I did see that there was an option to move low battery bikes to charging stations for 10 minute ebike riding credit. Never saw that before while my membership was active. I renewed my membership yesterday and no longer see this ebike moving opportunity. Is this just a program for non Bike Angels Citibike members? Thanks in advance for any guidance. For Bay Wheels: allow gift cards Sorry if this has been mentioned: please allow gift cards for Bay Wheels (SF market). It would be amazing. Baywheels Android app crashes after ride (again) Today, the Android Baywheels app started crashing after the ride, just like Baywheels Android app crashes after ride | Bike Angels I forgot to check if it's because I'm tapping quickly at the end. Please add map filter option to display classic bikes only. The Divvy map filter has options to show ebikes only, scooters only, or all bikes. There is notably no option for showing classic bikes only. That would be a useful filter, to hide all the noise from ebikes and scooters from the map. Chicago is flat, many users will only take an ebike/scooter as a last resort if there is no classic bike available, because the classic bikes are free for members. Please add a filter for classic bikes only. https://www.youtube.com/shorts/JYKrjP9tjgA App suggestion: Filter for classic bikes only This idea is not really specific to Bike Angels, but seems like as good a place as any to post it since there's no community for CitiBike, Capital Bikeshare, Divvy etc. anywhere else that I know. There's already a filter icon in the CaBi app, you tap it and your 2 options are: All bikes: Show all ebikes and classic bikes Ebikes: Only show e-assisted bikes Well, I prefer to ride the classic bikes, I know I'm in the minority in the world and ebikes are great and get more people bike commuting and all that, but I personally prefer pedaling for the exercise, plus the red bikes are way lighter to whip around, just more fun and I ride them 99% of the time. (Sometimes for sure I will take an ebike if I need to leave it undocked somewhere, or I'm late for a meeting and need to truck 5 miles uphill in a straight line.) Anyway I probably shouldn't be trying to explain that riding bikes is fun or that different people have different preferences and that's OK but that is what it boils down to. So anyway, maybe we could have a 3rd option in the app? Like: Classic bikes: Only show classic bikes I know it's not a gamechanger, but it would be cool for me, and I think for Bike Angels it also makes sense, sometimes you don't pay attention and end up somewhere where there are like 13 ebikes and no real ones. And I'll help out and rebalance ebikes too sometimes, but it doesn't really make sense to be spending $ or credits to do that, so most of the time I'm just looking to ride classic bikes. And it should be pretty low effort dev-wise, I mean the data is already there in the app, and adding a third option to this menu that slides up won't clutter the UX in anyway. Anyway that is my pitch for this feature! Of course any other ideas are welcome too. I think the app developers have done a great job on the level of detail on the map. Thanks! Redeemed gift card not being sent - July Still waiting for Julyβs redeemed giftcard to be sent - have filed a query several times but no response - anyone else experienced this or able to help thanks? NYC citibike. Wrong coordinates for "Wood St & Walnut St" station There is a Divvy station with name "Wood St & Walnut St" and the API reports its lat/lon as 41.87862, -87.66913 https://maps.app.goo.gl/TAE4Zvgc47gg3bVq9 # from https://gbfs.divvybikes.com/gbfs/en/station_information.json { "lat": 41.87862, "short_name": "CHI02099", "external_id": "2116968075735593618", "capacity": 12, "eightd_has_key_dispenser": false, "station_type": "classic", "rental_uris": { "android": "https://chi.lft.to/lastmile_qr_scan", "ios": "https://chi.lft.to/lastmile_qr_scan" }, "station_id": "2116968075735593618", "rental_methods": [ "KEY", "CREDITCARD", "TRANSITCARD" ], "electric_bike_surcharge_waiver": false, "lon": -87.66913, "name": "Wood St & Walnut St", "has_kiosk": true, "eightd_station_services": [] } The location is incorrect. The real station is located a few blocks away from there, about 0.6 miles NNW: https://maps.app.goo.gl/8j4wEPnohazxDo819 Consequently, the iPhone app and the divvybikes website render the "Wood St & Walnut St" station at the incorrect location. It's shown at S Paulina St near the intersection of W Adams St and W Ogden Ave, but if you go there trying to get or park a bike, you won't find any station at all! The actual station is found on the North-West corner of Wood St & Walnut St (as the name suggests), which is about 15 minutes walk away. Incorrect location: 41.87862, -87.66913 Correct location: 41.88611, -87.67205 In database, please update the location of station "Wood St & Walnut St" (id 2116968075735593618). SolvedIdea: Buy Citi Bike Key using Bike Angel points I'd like Citi Bike to offer the ability to purchase a new Bike Key using Bike Angel points. I'm aware that the bike angels lifetime award for 1,500 points (Steady Pedaler) includes a free Bike Key and there's a one-time offer to order a Bike Key for Citi Bike members using a discount code available at https://account.citibikenyc.com/profile but I've already exhausted both of these options and want to purchase another one. The motivation for this idea came after technical issues I'm currently facing when trying to order a new bike key at https://store.citibikenyc.com/products/citi-bike-key resulting in the error message "There was an issue processing your payment. Try again or use a different payment method." even after trying 4 different credit and debit cards. I've submitted a separate support ticket for this issue. I'd suggest the price for a bike key to be 50 points given Lyft credit is $2.00 for 10 points and E-Bike credit is $2.50 for 10 points and a Bike Key costs $10 on the Citi Bike Store. Lastly, as a secondary comment: The turnaround time for bike key purchases is extraordinarily long for such a simple item (it can take several weeks to a few months based on my own experience and that of others) - I strongly urge Lyft to look for ways to decrease the processing and shipping times for bike key orders. Have not received lifetime rewards Hey Bike Angels team, I recently completed my first two lifetime achievements, Joy Rider and Casual Cruiser. I filled out the mailing forms for each, but unfortunately have not received my pins, or in the case of Casual Cruiser, water bottle. I received my Joy Rider on 8/2 and my Casual Cruiser on 8/23. Would someone on the Bike Angels team be able to look into this for me? tysm! tons of notifications in SF 8/14 and 8/15 Tons of (repeat) notifications on the Bay Wheels app on Android on 8/14 and 8/15, for upcoming events. I'm sure it'll stop now since the events are this weekend, but man, that was annoying. Every 10s or so, I'd get a little pop-up at the bottom of the screen, which grayed out the rest of the screen. I checked and was sure I was on the latest version of the app.