Places
Help
Post your question here, your community is here to help!Bike Angels Cafe
Feedback & Ideas
Recent Content
Discontinue Lifetime Achievement Rewards?
I joined Bike Angels when it first started. Back then my motivation was to extend my membership and get the rewards. At that time the rewards had some value, like a special metal key FOB. Was like be eligible for a metal credit card, made you feel special. Motivated me to go to a further dock with points. I just hit 3000 points and got the gloves and pin. With all do respect, these gifts are crap and have little value to me. I have no motivation or excitement to receive any future level gifts, the backpack looks like more cheap stuff. I suggest doing away with this program or make the rewards better. I would rather that you give me extra points I can use on e bikes or extensions...or something else of real value instead of Lyft money and resources wasted on this cheap merchandise. (Especially with increased tariff costs) Thanks for reading. Any other ideas/feedback?
How do I report bikes that have their QR codes removed?
This bike and the bike next to it have no QR code. Like, they look like they've been removed. I tapped the wrench icon, but it didn't seem to do anything. More generally, I'm just not sure how to report bike issues after docking. It seems like if I don't press the wrench icon within a minute of docking, or if I tap through the post ride feedback screens, pressing the wrench icon does nothing.Stolen Bikes
I often see the non electric bikes locked up for extended periods outside buildings in NYC. I assume someone went to a docking station and took a bike that someone docked improperly. I guess the bike member gets hit for the lost bike charge? Is there any Bike Angel reward for reporting the bike info and location? That would be a true "Angel" helping member and CB.
bug in android bay wheels app that keeps highlighting the last station I started a ride from
Noticed a bug in theAndroid Bay Wheels app: 1 Take a ride 2 after finishing the ride and submitting a rating, select another station. 3 after a second or two, the station where the most recent ride started will be selected again To get out of this I have to close the app and re-open.
Nearly empty, and empty stations should not have pickup points
Some stations, like the ones I pictured here are almost completely empty for hours! I check back every 15 mins, yet they aren't neutral (no points) or have drop off points...but they have pickup points. This makes no sense. This is clearly a systemic, repeatable issue that could be fixed with a bit code. by the time someone with authority reads this, I'm sure these stations points and state will be different, but my point is clear, these nodes consistently occur and I believe they should be addressed, it would make angeling easier. starting off we have a station with 0 bikes yet has pickup points.. Next: Next: Next: Next: Next: Next:
