Forum Discussion

CT953's avatar
CT953
Steady Solver
2 years ago

BIKE KEYS No way to change your mailing address if you moved

Bike Keys   Been waiting for my Bike Key for months   Then there is an announcement that the keys have arrived and will be sent to the address on file   Well I moved and there is zero option to...
  • Jess's avatar
    Jess
    2 years ago

    Hey there, Jerv3, send your address to our support team. We want to make sure you get your key. Contatct our team in the 'Help' tab of your app. For future rewards, you'll receive an email to claim the reward and enter your address. 

Jess's avatar
Jess
Bike Angels Team

UPDATE: I took care of this for CT953. If anyone else needs to provide an updated address for their backlogged order, contact support in the 'Help' tab of your app and include your new address. ğŸ“¬

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Hey there, CT953, I'm sorry to hear about this! I can imagine this would be frustrating and confusing, and I want to make sure you get your key ASAP. 

 

Can you DM me your current shipping address? I'll make sure it's added to our order list. ğŸ˜Š

Jerv3's avatar
Jerv3
Steady Solver
2 years ago

I also have moved. How can I change my address?

  • Jess's avatar
    Jess
    Bike Angels Team
    2 years ago

    Hey there, Jerv3, send your address to our support team. We want to make sure you get your key. Contatct our team in the 'Help' tab of your app. For future rewards, you'll receive an email to claim the reward and enter your address.