Membership made inactive
Hello - after docking in an offline station my membership suddenly was made inactive. The bike reappeared when the station went online and charges were refunded. However, my membership did not go online anymore (my account is still there). My membership was valid for at least 6 more months. A technical team is working on it for 3 weeks now but there is no reason given nor update shared with me. Anybody experienced this same issue? Customer service is nice but ultimately not helpful.Solved725Views1like10Comments