Undocked bikes obscure the station counts
Often when beginning a ride, it may be worth checking the destination dock to see if it has spaces available. For example, if there are no spaces available I'll take an e-bike (so it can be parked out of station), otherwise I'll take a classic bike. Unfortunately, when there are undocked bike(s) or scooter(s) placed very near the station location their icons overlap the station count. In some cases you can't actually see the bike/dock counts at the station, not even when zooming in completely in the app. It would be beneficial if the station icons can always be "top priority", so they can't be hidden by icons from undocked bikes/scooters. I'll attach some example app screenshots below, where you can't see the station information at Larrabee St & Kingsbury St because of the undocked bikes nearby. It sounds like a rare edge case, but actually this is a quite common occurrence at popular stations - they often have one or two undocked e-bikes near the station, presumably left there in rush hours when the station happened to be full. Please render the station information as top priority, placing undocked icons underneath so that the number of bikes/docks available is never hidden. Thanks!Bug: after a dock upgrade, City Explorer "forgets" stations which have already been visited
When a dock has been upgraded from the old design (top) to the new design (bottom), the app forgets that you've already visited this location in the City Explorer view and renders it unvisited again. It's as if the City Explorer is using some internal station id for calculating which addresses have been visited, rather than the dock name and/or location.Please add map filter option to display classic bikes only.
The Divvy map filter has options to show ebikes only, scooters only, or all bikes. There is notably no option for showing classic bikes only. That would be a useful filter, to hide all the noise from ebikes and scooters from the map. Chicago is flat, many users will only take an ebike/scooter as a last resort if there is no classic bike available, because the classic bikes are free for members. Please add a filter for classic bikes only. https://www.youtube.com/shorts/JYKrjP9tjgA
Acoustic Only Map?
There is a toggle on the main map with four viewing options: Bikes and Scooters All bikes Ebikes Scooters But once a classic bike ride has begun, the map only shows stations where classic bikes can be parked. Why isn't there a toggle to only see stations where classic bikes can be parked without initiating a classic ride? Additionally, the City Explorer Map shows public racks, ebike/scooter only stations, and stations where classic bikes can be parked. The completion percentage is calculated using all types of racks and stations. I would appreciate a toggle to only show stations where classic bikes can be parked on the city explorer map, and a separate percentage calculator based on how many of these types of stations have been visited. I'm not against ebikes/scooters at all, I'm just on a personal mission to visit every classic bike station in Chicago (I heard ~200 more stations are being installed this summer, whooo!) and at 303 stations currently visited, the City Explorer map indicates 16.7% of stations visited while this map (https://data.cityofchicago.org/Transportation/Divvy-Bicycle-Stations-Map/bk89-9dk7) indicates that there are only just over 1,000 stations. Maybe one day I'll have the dough to visit every station and get a true 100%, but currently I'm trying to utilize the complimentary 45 minute rides to see as much of Chicago as I can on the cheap, so I'm trying to stick to acoustic bikes as much as possible. (This is my first post, so I apologize if the formatting is poor, and for the fact that the content is not specifically Bike Angel related)Divvy Cash for Points Please
Thank you. Please, implement Divvy points for cash as is available in some other markets. Please, would someone here with the ability to forward, request, argue, beg, the people who make Lyft decisions make this happen. Thank you. In a few days I banked enough points for a years worth of membership extensions. Since those days, I have not been on a Divvy Bike Angels ride. Sure, not much different than just riding for 80pts a month, but if there was a cash incentive, or some other options to redeem Lyft credits, I'd be out redistributing bikes everyday. Just saying. Thank you.Help! Major Divvy Fail
Major Divvy Fail Navy Pier, Chicago's top tourist attraction, is showing Pickup and 150 bikes But there are zero bikes there! And, because Lyft has the station at +6 points for PICKUPS, no Angels will be feeding, redistributing bikes to the station. NO. 1 tourist attraction on Sunday , the day of the NASCAR Race. Yes people are looking for bikes. Major failIf Lyft's Objective is to redistribute bikes ...
Then reinstate/start an award for the most points in a month. It doesn't have to be something big, just an incentive to push ahead of the top spot holder. That perk alone could move a proportionally higher number of bikes, especially towards the end of the month. The "Bank" was a great innovation to the Bike Angels program. Please, continue with more Divvy needs a Points for Cash option, and some accommodation$$ for moving abandoned eBikes Abandoned eBikes are often quite a distance from a dock That's more money for little points Thank youDivvy Un-docked eBike
Chicago Divvy Divvy allows eBikes to be parked out of stations for an additional fee. You see from the pic, that creates a situation where many, many eBikes are left out in the streets. It takes great resources for Divvy to collect these ebikes. Bike Angels can help, but it makes no sense when the fees charged to collect an eBike and return it to a station far exceed the value of the points earned. Each ride will calculate differently, but in the end, on a high point ride, you'll do little better than breaking even when returning an un-docked eBike to a station. Sure, having bikes scattered around is often handy for members, but many of the eBikes in Chicago go unused or have been "abandoned" in the streets for weeks. The issue is exacerbated with the increase of eBikes over classic. Keeping the docking stations full, and the redistribution of bikes between stations, will be hard to achieve if bikes are left unused and spread out around the city.
