Hi SM970!
Currently, angels have the option to choose among e-bike credits, membership extensions, Lyft credits, and gift cards. After the updates on the reward system, angels will now have the option to claim gift cards from different retailers or donate their rewards to charity. Once a rider gathers enough points, they can view the redemption options by clicking the ‘Redeem’ button in the email from Tremendous.
This now applies for riders located in Boston as well. The Bike Angels program for Bluebikes started to transition to redeemable rewards this February. This means that apart from having the option to manually redeem points for e-bike/Lyft credits or memberships extensions, you can also redeem your points for the available retail gift cards with Tremendous.
The reward you received was for points redeemed in February. We hope this clarifies things a little more, if you have any other question or concerns please let us know so we can look into this further!
thank you Edith but are you sure about this? I think the points I earned were thru Feb 4 when the app changed and I no longer earned points via tremendous. See my app now. It doesn’t have e-gift card as an option in terms of options to shop for rewards
I hope you are right but I feel like I’m getting mixed messages
Hey SM970!
Yup we are positive that our beloved Bike Angels in Bluebikes do get e-gift cards.
The option not showing there has been flagged to our internal teams and currently being rectified, apologies for the confusion this caused!
Thank you Omar. I was shocked when my points were only good for e-bike rides. The bike angel activity across Boston area has precipitously dropped since the e gift redemptions disappeared.
Hi omar
is there an ETA on when I will begin seeing egift options in the app? I have a lot of points I’d love to use towards Amazon or DoorDash today if so!
Great news. I finally see the options. Thanks Omar!
