Has anyone received an E-Gift card reward submitted in July yet? Just received an email this afternoon for one of the rewards, redeemed it, and then received another email saying the reward was canceled. "Your $170.00 reward has been canceled by Bike Angels. Please reach out to them directly if this was unexpected." Has anyone else come across this? Thanks for your help.

Hey aahles1 ! Thanks for posting this in the community. I know this has lead to quite a bit of confusion and have shared yours, and everyone else's feedback in the thread, internally. Everyone will receive their correct Tremendous reward by the 10th of the month as usual. We had a bit of a snafu on our end are working diligently with Tremendous to get everyones correct reward amount sent out as quickly as possible!

I received all the rewards for July and August. It's time to buy some useless stuff from Amazon.😃

Thank you Jennifer for letting us know. Bike Angels Team always have been very helpful. I never had a problem receiving my rewards until July for June and August for July. I hope it will be a smooth transaction once glitch in the system has been resolved.

All is good in the world. The correct cash 💰 for July just showed up!!!

I've only received $61.20 for June in July then I saw that I supposed to get $200 but I redeemed another $200 for months of July for total showing $400.00 on the E-gift card section. That disappear in August and received another $61.20. I have no idea what's happening.

Bike Angels via Tremendous - Reward sent & then canceled

16 Replies

jenniferrp
Bike Angels Team
10 months ago
Hey aahles1 ! Thanks for posting this in the community. I know this has lead to quite a bit of confusion and have shared yours, and everyone else's feedback in the thread, internally. Everyone will receive their correct Tremendous reward by the 10th of the month as usual. We had a bit of a snafu on our end are working diligently with Tremendous to get everyones correct reward amount sent out as quickly as possible!
- Sammy
  Casual Commenter
  10 months ago
  Thank you Jennifer for letting us know. Bike Angels Team always have been very helpful. I never had a problem receiving my rewards until July for June and August for July. I hope it will be a smooth transaction once glitch in the system has been resolved.
  - Jess
    Bike Angels Team
    10 months ago
    Sammy Please let us know if you are still missing any rewards from June or July! 😊
- RtT46
  Resourceful Rider
  10 months ago
  Thanks as I had the same question/ thing happen to me.
Sammy
Casual Commenter
10 months ago
I received all the rewards for July and August. It's time to buy some useless stuff from Amazon.😃
Jerv3
Steady Solver
10 months ago
All is good in the world. The correct cash 💰 for July just showed up!!!
MBWV
Resourceful Rider
10 months ago
The same thing happened to me
Sammy
Casual Commenter
10 months ago
I've only received $61.20 for June in July then I saw that I supposed to get $200 but I redeemed another $200 for months of July for total showing $400.00 on the E-gift card section. That disappear in August and received another $61.20. I have no idea what's happening.
Jerv3
Steady Solver
10 months ago
It happened to me also. I questioned the amount I made. I told them I was shortchanged. Then it was canceled. Going to wait and see what happens. Maybe a computer glitch
Clive
Resourceful Rider
10 months ago
Same thing happened to me. I believe they increased the 1000 points award amount from $170 to $200 but the system still sent out $170. I was hoping they would send the $30 difference. Instead they cancelled the $170 award altogether. Now hoping they will send the correct amount soon.
Brook651
Resourceful Rider
10 months ago
good to know situation--i had the same thing happen and just came to this forum to find out what is going on--good to know/11
Ilike2bike
Hustlin' Helper
10 months ago
Same happened to me. They sent the wrong amount (much lower June amount ) then cancelled.
Ilike2bike
Hustlin' Helper
10 months ago
Has anyone reached out to customer service & found them to be helpful and knowledgeable? Whether it's Bike Angels , Tremendous or whoever out there you're trying to reach?