Forum Discussion
The trick is to redistribute all the classic bikes at a particular station first. then once they're all removed the e-bikes are of no cost to redistribute. At least that's the way it goes in NYC.
- Leslie522 months agoSteady Solver
That is the most ridiculous solution I have heard. By the time you move all those heavy ebikes to new spots, the station flips and the points are no longer available. Plus, there are often not enough spots to move them to if the stations is relatively full with ebikes and the traditional ones are in the back row. Last night I wasted a lot of time and energy when a station showed 2 traditional bikes...when all the traditional bikes had red lights AND some of the ebikes next to them were out of service (and could not be moved to force the traditional bikes to turn green). Many of the docks at the station were broken as well. Every single traditional bike had a red light, yet when removing an ebike the pedal assist notification did not appear on the ebikes. You only have one minute to redock the ebikes without being charged, which was quite difficult given the fact that so many of the docks were broken at the station. Plus there is no way to report the broken docks or the discrepancy to Lyft. They have eliminated the ability to text for help for random issues with bikes. It appears that Lyft has made huge cutbacks in its support staff.
- jm2 months agoHustlin' Helper
Thanks we read your post on the subject. It was good. From what I know, unfortunately, it doesn’t operate like that in Chicago. And remember, Chicago's eBikes can be docked out of station, anywhere. Sometimes left in locations, that due to the road configurations, take a great many minutes to return to a station. Which means the fees will easily surpass the points earned. The eBike can sit there for days. Same with the scooters which are even more expensive. Chicago's lakefront is a no scooter zone, and because the scooters are automatically disabled near the lakefront paths, and people often push deep into the no-go zones despite the reduced power, many scooters are finally abandone deep in the no-go zones without power. So, we have to push them out with difficulty to an area outside the no-go zone. There are many scooters abandon this way. Maybe Lyft knows what they're doing, they have all the statistics they need, but in Chicago, we see a lot of the same e-Bikes left around for days.
Thanks
- Leslie522 months agoSteady Solver
The only reason they are moving the ebikes now is that they are no longer charging for ebikes if all the traditional bikes are blocked by ebikes. For me it is far more physically demanding to undock and redock the ebikes, than the traditional bikes. I don't mind riding the ebikes from time to time at the end of the night...but they are torture going over pot holes and account for far more accidents. I wish there were not so many of them and that people would stop being so **bleep** lazy. Would also love to see them ticketing people who are riding with someone in the baskets and destroying them at the same time. Way too dangerous, especially when they are drunk at night.
- jm2 months agoHustlin' Helper
It's the "accepted" solution ONLY in NYC, but not applicable in ORD (and maybe other cities).
Besides, that is a horribly poor solution for everyone.
The problem is we're being charged money to move their ebikes. We're paying Lyft a significant amount of money, and it's diminishing our points earning.
The fact that we're all allowing it to continue, to have these combined huge sums of money taken from our pockets while significantly helping Lyft is something we collectively should be working on changing.
We should all be pushing for some type of compromise on the eBike fees charged to Bike Angels.
This cooperation and unified effort would benefit all the Angels across the system as a whole.
Times have changed, ebikes are the predominant bikes out there now, so this should be a number one priority, because we're working for much less points.
If we don't work together on this across all the cities, nothing will change, nothing except it will get worse has the manual bikes continue to decrease and go out of service for repairs.
If people that have never moved ebikes or scooters before are now moving them because there's not a supply of manual bikes, that is an important change. It cost a lot of money to move these ebikes, the distances aren't always that close.
This is a big deal.
- Leslie522 months agoSteady Solver
If there are no traditional bikes available, you just need to set your preferences to low-assist and they will not charge you to move the ebikes. But as BananaBlack mentioned. you need to move the classic bikes first. You are right though...they have not really thought this out because bike angels tend to move the classic bikes and when the stations flip after fifteen minutes, one station is left with all the ebikes and the other will primarily have classic bikes...especially if more than one angel is working in the same area.
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