App map says ride is positive. But docking terminates streak.
Hi.
As I take a bike out of a dock, I stare at the app map to make sure that the dock is either positive or zero.
As I dock a bike, I stare at the app map to make sure that the dock is either positive or zero.
For every ride, I make sure that either undocking or docking is positive and the ride is net positive.
No negatives for my rides!
Yet, three times in the past week, docking a bike has terminated my 3X streak.
As best I can figure, in the few seconds while the Lyft computer system is processing the undocking scan or in the few seconds while the Lyft computer system is processing the docking of the bike, the dock switches to a negative number. That sequence of events unfairly terminates my 3X streaks.
To be fair to us Angels, we, somehow, need a few seconds of grace so that we can take bikes and dock bikes without getting blindsided by an invisible streak-ending computer system reset.
Lyft's amazing programmers could program each dock to flash for five seconds a warning that the dock's points are about to change. When we Angels see the warning, we could wait to see what the new number is. If need be, we could head for a different dock and keep our streaks going.
Or, perhaps Lyft's amazing programmers could program the Lyft computer system to wait until five seconds after a number change before it applies a dock's new numbers to rides.
One way or another, we Angels need five seconds or so of grace to keep our streaks going when we make our pick-up and drop-off decisions based on the information that we see on the app map.
Thank you in advance for your ingenious solution!
Hi there, thank you for posting your question in the community. Do you mind specifying the dates and times of the rides in question? I want to investigate a bit further.
To clarify, when you unlock a bike, the Bike Angels points are 'locked in' for the ride. Meaning, the points for the stations at the time of unlocking dictate the ride's points totals—regardless of the duration of the ride, which, in turn, determines if a streak is maintained or broken.
