Divvy Cash for Points Please
Thank you. Please, implement Divvy points for cash as is available in some other markets. Please, would someone here with the ability to forward, request, argue, beg, the people who make Lyft decisions make this happen. Thank you. In a few days I banked enough points for a years worth of membership extensions. Since those days, I have not been on a Divvy Bike Angels ride. Sure, not much different than just riding for 80pts a month, but if there was a cash incentive, or some other options to redeem Lyft credits, I'd be out redistributing bikes everyday. Just saying. Thank you.Joyriders and All Access
Regarding the Joyriders 15-minute extension for classic bike rides. Remco previously wrote: "The Lyft Pink upsell/included benefits message is not aware of your Joyrider status. If you have Joyrider status, you'll get an additional 15 minutes on classic bike rides for both membership types." Link: Will Lyft Pink Access All Market? | Bike Angels I currently have the Joyrider perk and an All-Access Pass, and the Citibike app still shows a 45-minute ride limit, while the Divvy app correctly shows 60 minutes. Can you clarify this, please? Based on Remco's post, we thought the 45-minute limit was only reflected in the "Lyft Pink upsell/included benefits message," and once approved as a Lyft All-Access Pass member, the Citibike app would update to reflect the full 60 minutes. I understand that promotional messaging did not recognize my Joyrider status, but now that I'm a confirmed Lyft All-Access Pass member, shouldn't the Citibike app reflect the 60 minutes per Remco's explanation?Will Lyft Pink Access All Market?
Hello Thank you Found some answers :) Coming from Divvy, using All Access Citibike, we got 5 free unlocks at membership rates. When the 5 FREE were used up, we were charged the unlock fee and the per minute for the guest was calculated at the NON-MEMBER rate. (big money) Everything was charged to the member's account, using Lyft Credits (or credit card if you don't have sufficient credits) Without Lyft Credits the whole project is insanely expensive, and even so, you better have some big bucks in Lyft Credits because running up a 60$++ tab with an e-Bike around the park is easy. Even short rides will cost you a sawbuck. (pic) The system worked fine, clear to understand, with few glitches - sometimes we had to re-dock the guest bike because the member's scan did not populate Hahaha - Welcome to New York! We took a Lyft ride for one (1) mile last Sunday and it cost 69$. (pic) OLD STUFF If we upgrade our Divvy membership to Lyft Pink All Access, can we us our Points Bank to pay for extending Lyft Pink All Access membership? YES ANNUAL LYFT PINK MEMBERSHIPS ARE CURRENTLY EXTENDABLE USING BIKE ANGELS EXTENSIONS, BUT MONTHLY MEMBERSHIPS ARE NOT. Will that also give us the same Lyft's car sharing access in all their cities? Answer: YES Will that also give us access to Lyft's bike sharing and the Bike Angels program, in all of their other bike sharing markets?. Answer: NOT "ALL". Why pay Citbike's annual fee of $220 when Pink All Access is only $199? Answer: YOU SHOULDN'T.ALL ACCESS IS CHEAPER Thank youJess' "Bike Angels Beginner FAQ"
Jess' "Bike Angels Beginner FAQ" is a helpful addition to this forum, but it would benefit greatly (and is key to the Bike Angels experience) if it also addressed common problems and glitches people might encounter, along with options for resolutions (which are currently quite limited ). Aside from the expected technical issues, the real problem is the lack of support and the frustration of uncredited points. In the old days, they'd look it up, realize that an error was made, give you the points, and you move on. Those days are long gone. Lyft X ignores the facts and data presented, and refuses to explain why, then ignores any further communication. The phone support, while friendly, is now 100% unhelpful. They might keep you on the line for 30 minutes only to tell you the station was down, without crediting your points, and then refer you to email support. Aside from Jess, the email support is the best, but their communication is slow and cumbersome. Despite taking great care, I frequently lose points for legitimate rides and have given up on complaining. In Chicago, Divvy allows e-Bikes to be parked out of stations, and they're scattered all over the city. I track them down, often finding them in obscure locations. Returning these e-bikes to mainstream areas is crucial for the system’s health, but e-Bikes out of stations also carry the highest risk of not getting credited points. Scooters are not allowed on the lakeshore trail. As you approach, the scooters automatically stops and people just leave the bikes there. It's a long, expensive ride back to a docking station.September Cruiseletter
What’s Next? 🌆🚴 Our Divvy Angels are joining the community conversation! We began sending invitations to our Chicago Bike Angels early this month, and we’ve seen a 269% increase in registrations since launching our email campaign. The community will start to take a new route together—where Angels from across the U.S. can connect and help one another maximize their Angel experience. Community Tune Up 👼💪 New FAQ articles coming this fall! To ramp up the power of the community and answer the most common questions Bike Angels raise, we’re publishing a short series of FAQ articles covering topics like streaks and reporting and issue with a bike or station. Wheelie Good News 🛞🗞️ Bike Angels Stats | August All Brands 92 New Community Members 2,560 Site Visits 1,559 Angels Leveled Up 626,644 Point-Earning Rides Longest distance point-earning ride TM376 | 17.28 milesA community for all Bike Angels
In 2021, we launched this community with less than 100 Bike Angels from NYC who ride with Citi Bike to understand how Angels would interact here and what we can learn from the community. Today, the community has grown to more than 1900 members, and we have Angels from outside NYC represented in the community. We’re pumped to share that we’re expanding the community to create a space where Bike Angels from cities across the U.S. can connect and find answers. Did you know there are about 50,000 Angels in NYC, but that's only 71% of all Angels? What’s changing? We’re inviting about 14,000 new Bike Angels to join in the conversation here. One thing to note: Angels from different cities have different experiences with their bikeshare system and the Bike Angels program. For instance, Bike Angels in Chicago can earn points for moving scooters, too! And, rewards offered differ by city—check out the links at the bottom of our homepage. When chatting, keep in mind that you may be replying to someone with a slightly different experience with their bikeshare system or the game. How can I help build the community? As founding members of the Bike Angels Community, you all have set the pace for how we’ll communicate here. New members may need some help along the way, and of course, we’ll make them feel welcome. If you spot duplicate threads or irrelevant replies, kindly steer members in the right direction to help keep the community productive and organized.Is it worth returning an ebike/scooter to a dock?
This might be news to our NYC friends, but in Chicago you can leave an ebike/scooter just about anywhere. Knowing whether returning an undocked ebike/scooter to a station is a net reward or not depends on how far away the dock is (X-axis, in minutes) and the points offered (Y-axis). I thought it would be interesting to make a chart for that: Bike Angels points valued at $0.20/point (based on 150 pts reward $30 Lyft credit) Red is bad (the ride fee is more than the reward), green is good, and yellow's kind of a wash. For ebikes it's easy to guess because reward is $0.20/pts and cost is approx $0.20/min. Scooters are more expensive so it's a bit tricky to calculate in your head, but aiming for 2x sounds good (e.g. if your trip is 2 minutes you should be looking for 4 pts).Lyft Pink All Access
Thank you. Can someone please explain how Free Guest passes and Unlock Fees work? I'm hoping to use them in NYC and Chicago after upgrading to Lyft Pink AllAccess Currently with my Divvy membership, we get 5 free guest unlocks. If I get Lift Pink All Access, you get 3 guest passes, is that in addition to the 5 free guests unlocks, so 8 total? What's the difference between unlocks and guests passes and how do they work exactly? Appreciate the help. Thank you.
Abrupt Cancellation of Lyft Pink All Access Membership (linked to Chase Sapphire Reserve)
I originally received my 2-year Lyft Pink All Access membership through my Chase Sapphire Reserve card, which also got me into the Bike Angels program. Using Bike Angels points, I extended my membership to at least July 2025. However, after canceling my Chase Reserve card yesterday, my Lyft Pink membership was abruptly canceled too! I still have 380 points in my points bank. Reached out to Lyft support, and they said a specialized team would get in touch, but I haven’t heard back from anyone yet.
