Incorrect station location prevents undocking bike
The station named "Noble St & Potomac Ave" (id 2145477699306070924) has the wrong location entered in database. The location is returned as (41.89131, -87.66398) but the actual station, at Noble St & Potomac Ave, is about a mile north. Consequence is that bikes can't be taken out at the station by scanning the QR code, the app gives you an error saying "This bike is too far away. Try one closer to you, or move closer to the bike you wanted." (video demo here -> https://www.youtube.com/shorts/BafslKcdTz8). It is still possible to take out a bike using your key.Confused about divvy membership pricing
I'm confused on the pricing conditions for divvy annual membership. The website (https://divvybikes.com/pricing) says: > $143.90/year* ($99/year limited time offer available for new or returning members) > $99 annual rate available for new and returning riders only. Existing members may not be eligible. Why are existing members being charged more than new members? As an existing member I would expect to be "grandfathered" into a better rate, not locked into a worse rate. What does a "returning" member mean - may existing members just cancel their membership and sign up again for the $99 rate?Please add map filter option to display classic bikes only.
The Divvy map filter has options to show ebikes only, scooters only, or all bikes. There is notably no option for showing classic bikes only. That would be a useful filter, to hide all the noise from ebikes and scooters from the map. Chicago is flat, many users will only take an ebike/scooter as a last resort if there is no classic bike available, because the classic bikes are free for members. Please add a filter for classic bikes only. https://www.youtube.com/shorts/JYKrjP9tjgAStation is missing from the database
There is a Divvy "lightweight" station near the Lincoln statue at cnr N Western Ave & W Lawrence Ave. This station is not shown in the app! It's like it wasn't entered in the database. Here's a streetview link where this station is located: https://maps.app.goo.gl/E7AiZJmHwbxwsc1L6 And here's a photo from today, when I docked e-bike 213-0706 there: I was curious what would happen if a ride was ended there, since the system does not seem to be aware of the station existence. The consequence is that riders parking a bike there still get charged an "out of station" fee ($1.30), and the end address of the ride is just shown as a street address: This station should be added to the database so that everybody using the dock doesn't get dinged with an out of station fee. Thanks!Undocked bikes obscure the station counts
Often when beginning a ride, it may be worth checking the destination dock to see if it has spaces available. For example, if there are no spaces available I'll take an e-bike (so it can be parked out of station), otherwise I'll take a classic bike. Unfortunately, when there are undocked bike(s) or scooter(s) placed very near the station location their icons overlap the station count. In some cases you can't actually see the bike/dock counts at the station, not even when zooming in completely in the app. It would be beneficial if the station icons can always be "top priority", so they can't be hidden by icons from undocked bikes/scooters. I'll attach some example app screenshots below, where you can't see the station information at Larrabee St & Kingsbury St because of the undocked bikes nearby. It sounds like a rare edge case, but actually this is a quite common occurrence at popular stations - they often have one or two undocked e-bikes near the station, presumably left there in rush hours when the station happened to be full. Please render the station information as top priority, placing undocked icons underneath so that the number of bikes/docks available is never hidden. Thanks!Is the Bike Angel, E-Bike System Unfair
Is the Bike Angel, E-Bike System Unfair - It's not really a question, because it is... unfair If you’ve looked at the MoreBikes NYC stats, you’ll see eBikes dominate usage in New York, which means eBikes need to be redistributed the most. https://www.morebikes.nyc/daily_stats/ Here’s the thing... The Bike Angels are helping to balance the system, but we are being charged for rebalancing the most popular bikes - eBikes If you're a Bike Angel trying to earn points, those fees eat into your rewards big time, so you're helping Lyft make the system run better... and paying them for the privilege. Wim posted a matrix that show it clearly: Is it worth returning an ebike/scooter to a dock? | Bike Angels Imagine your boss offers you a salary, but says you can only shop at their own overpriced (.18 cents a minute) store to do the job. We’re happily doing the work, but we're forced to "buy the supplies" needed to get the job done, from Lyft. Sure, Lyft - CitiBike, Divvy, will never, ever change this, but it’s still awfully unfair. In NYC, the bikes have to be docked, Chicago's Divvy eBikes can be left out of station, which makes it even more crucial to hunt down and pick up the abandoned, and obscurely located ebikes that are left everywhere. We shouldn’t be punished financially for helping. Okay, just don't move eBikes. And although it will cut into the fun, at close to a 23% penalty in total points for the day, I may just start doing that. Problem solved.
Lyft Ride Credits Not Showing Up as Applied—Anyone Else Having This Issue?
Hey folks, Quick question for anyone who’s redeemed Bike Angels points for Lyft credit: Lately, whenever I try to book a Lyft, my available credit doesn’t show up—neither on the main page nor in the payment details. For example, say I’ve got $100 in Lyft credit from Bike Angels, and my ride should cost $50. Normally, it would show the original price crossed out and say "FREE" if credit is being used. But now, it just shows the full price with no indication that the credit applies (90% of the time). This also happens with the $10 Chase promo credit (which I get too). The Chase $10 credit and the Lyft credit from Bike Angels always show up together (as seen in the screenshot). I’m never sure if my credit will cover the ride. Anyone else seeing this? Started for me around the time the Chase promo was added. If anyone knows what’s up or how to fix it, I’d really appreciate the help!Please remove public racks from the City Explorer
In the City Explorer view for Chicago, about half of the "Divvy stations" are not actually stations at all. They're just public bike racks. You can lock an ebike here without a fee, but you can't get or leave a classic bike. They shouldn't show up in the City Explorer. In the Lyft last mile API json (https://s3.amazonaws.com/lyft-lastmile-production-iad/lbs/chi/station_information.json) these are indicated with: "rack_model": "CITY_PUBLIC_RACK" And in the GBFS station information feed (https://gbfs.divvybikes.com/gbfs/en/station_information.json) they are indicated by: "station_type": "lightweight", "has_kiosk": false In the Graph QL API (https://account.divvybikes.com/bikesharefe-gql) they're also indicated as "lightweight", but so are e-bike only stations. Fortunately the station name always seems to start with "Public Rack", so they can still be distinguished by the name prefix e.g.: { "stationId": "motivate_CHI_1806749740082741752", "stationName": "Public Rack - Milwaukee Ave & Lawrence Ave", "location": { "lat": 41.967385, "lng": -87.760169, "__typename": "Location" }, "bikesAvailable": 0, "bikeDocksAvailable": 2, "ebikesAvailable": 0, "totalBikesAvailable": 0, "isValet": false, "isOffline": false, "isLightweight": true, "siteId": "", "ebikes": [], "lastUpdatedMs": 1682970704000, "__typename": "Station" } Here is a google maps example of what one of these "stations" looks like, i.e. it's just a city rack: https://maps.app.goo.gl/jmnHeaqnbtQ32QDM9 Please remove these from the map in the bike share mobile app. They're too many, too visually noisy, and not useful. Those city racks are almost always empty, so all they do is put a whole bunch of "Zero" pins on the map and obscure the real stations, like you can see in the screenshot below - the pin near the CTA station is a "real" bike share station, but all the zero pins on S Pulaski Rd are just public racks.
