December Cruiseletter
What’s Next? 🌆🚴 During the colder months, we take some time to review and reflect on the busy riding season—how the community grew and how we supported each other here. This year, community members created 159 topics with 626 replies and 59 accepted solutions. 🎉 We’re proud of the progress we’ve made here, but there is so much more we can do—with your help! 😉 Community Tune Up 👼💪 We’re gearing up for the coming year and making 2024 plans. When reviewing community content metrics, we found that our Cruiseletters are the most engaged with blog articles followed closely by articles about product updates. We’ll continue posting these styles of articles in 2024, while looking for new ways to add value to community announcements. What sort of content is missing in the community? Comment Below! Wheelie Good News 🛞🗞️ Citi Bike Bike Angels Stats | November 37 New Community Members 10,617 Site Visits 1,746 Angels Leveled Up 391,045 Point-Earning Rides Longest distance point-earning ride MC060 | 15.62 miles Most Point-Earning Rides in November Angels who moved the most unique bikes in November Angels who visited the most unique stations in November Note: Your Angel Code is the Initials of the name on your account + the last three digits of your phone numberJuly Cruiseletter
What’s Next? 🌆🚴 You tell us! What kinds of interaction or content do you want to see here? We listen when community members have ideas or make callouts. If you notice something isn’t working or have an idea about what type of information would make our community site more helpful—we want to hear them! Comment below or take our site survey when you see it pop up. Community Tune Up 👼💪 Members will see the option to accept solutions again! 🎊 This option was lost along the ride with some updates, but we’ve made sure it’s live again. Solved topics that become FAQ articles increase our community value by offering clear and simple pages for common issues that can be found when non-members search in major search engines. That’s a big deal! The community offers us the power to create the types of communication and information we want to share. Wheelie Good News 🛞🗞️ Citi Bike Bike Angels Stats | June 83 New Community Members 2,211 Site Visits 1,616 Angels Leveled Up 340,013 Point-Earning Rides Longest distance point-earning ride EM308 | 15.59 miles Most Point-Earning Rides in June Angels who visited the most unique stations in June Angels who moved the most unique bikes in June Note: Your Angel Code is the Initials of the name on your account + the last three digits of your phone numberMay Cruiseletter
May Cruiseletter 4m read What’s Next? 🌆🚴 With more visitors and members, the community is developing a group of Supermembers! Supermembers check in often, comment on member posts, moderate content, and set the tone of how we’ll interact with each other here. These members are integral to creating a collaborative and beneficial space for all Angels to find helpful resources. Supermembers have an important role, and as the community expands, the role they play in the community can expand, as well. Community Tune Up 👼💪 Our Winter Insights Blog is the first of many quarterly posts that shares data and examples about how the Bike Angels Community is growing and the greater impact on the larger BA population. Let us know what sorts of information you’d like to see in the insights blogs in the comments below! Wheelie Good News 🛞🗞️ Citi Bike Bike Angels Stats | April 38 New Community Members 899 Site Visits 1,062 Angels Leveled Up 274,167 Point-Earning Rides Longest distance point-earning ride MZ321 | 13.62 miles Most Point-Earning Rides in April Angels who visited the most unique stations in April Angels who moved the most unique bikes in April Note: Your Angel Code is the Initials of the name on your account + the last three digits of your phone number
