Points not awarded as shown on citibike map
I noticed recently that I’m not awarded points as they are shown on Citibike map but instead just 1 point for picking up bike and one for docking - today I picked bike up at the station that showed 3 points and docked at station that showed 3 points. I was awarded 6 points but I had also unlocked 3x multiplayer and the ride history showed that I earned 1 points with 3xboost. Anyone knows what’s the problem here?19Views1like0CommentsIs There a Bike Angels Reward for Returning Abandoned Citibike?
Is there a reward through the Bike Angels program for returning abandoned Citibikes that are left outside of stations? If so, what is the process for doing this? I often see bikes left around, but given my tight schedule, it doesn’t seem worth the effort without a clear incentive. A way to scan them to know that they are truly abandoned and receive substantial points for returning them would be ideal.160Views3likes3Comments3X Streak Ended on a Positive Ride
I had a 3X streak going that was ENDED by a ride in which I earned 9 points: I picked up from a neutral station and returned to a station that had 9 return points. In the past I believe that all positive rides kept streaks alive and streaks were only ENDED by negative rides (neutral rides to 0/0 stations would not end a streak). Had anyone else had the same issue?Solved572Views0likes3CommentsNew Points system
Maybe someone in the community can explain better than Citibike reps. How does the new Points system work? There is no more automatic rewards after reaching a certain number of points? And I do not understand about expiration, right now I have accumulated 42 monthly points. They are now in the "bank". Do I have to sue them before the end of the month?Solved7.4KViews4likes46Comments