Recent Discussions
Am I initiated?!?!
I preach the gospel of bike share to all who visit SF. My church is Golden Gate ParkMetralgia10 days agoResourceful Rider48Views3likes2CommentsNew to the program and biking in general
Hi! I first learned to ride a bike in middle school, but I forgot how to.π I recently got back into biking and ran some errands while doing Angels runs (got 13 points π). These were some of my first independent road biking trips, and I had so much fun : )Solvedweeviler10 days agoCasual Commenter21Views1like2CommentsCiti Explorers
β I would like to know how the other Bike Angels are doing. β Here are my stats. Letβs see yours!!!!Jerv311 days agoSteady Solver812Views7likes11Commentsπ Specializing in the Community
Hi everyone! My name is Omar, and I am a Senior Customer Experience Advocate here at Lyft. For those of you familiar with tech company structures, think of me as specialized Customer Support. My entire job is helping riders (you all) out when an issue is a bit more complex. This could be issues like when a bunch of stations go down all at once, a software bug affecting multiple people through really specific circumstances, and overall long, complex issues that take longer to investigate and solve. I'm here to help out Jess here in this wonderful community, so you'll be seeing me here a lot more often. Some facts about myself: I am a big animal lover and had 3 cats in the past. I am a huge gaming nerd and will play anything from FPS to strategy to mystery etc. in my free time I have been with Lyft for roughly 2 years (come this Summer) Favorite music genres are EDM, Indie, and Alternative I helped out last year in the Communities in-between my normal work duties I'm not online 24/7 on the site, so if I don't respond immediately, I am either on my day off or working magic behind the scenes to provide the best possible answer. I appreciate the honest feedback of our Bike Angels and aim to be an advocate for your voices behind the scenes. Let me know if y'all have any other questions about me, more than happy to chat.Lyft_Omar16 days agoBike Angels Team35Views5likes0CommentsThe Salem Challenge
For all the BlueBikers I wanted to share a little trip I did in October which I like to call the Salem challenge. You start at the Malden High School dock and end at Vinnin Square in Salem. Curious to know if anyone else has tried this or a similar versionbryant_douglass28 days agoResourceful Rider51Views3likes1CommentMaps showing Bay Wheels usage in SF
Neat article about where ppl are riding in SF https://www.sfchronicle.com/sf/article/bay-wheels-bike-map-19972251.php "Top corridors for riders so far this year included stretches along the Embarcadero, through Golden Gate Park, Fishermanβs Wharf to the Presidio and the Caltrain station to the Dogpatch neighborhood." I've been meaning to ride through Golden Gate Park one of these days; that's a nice ride.bwitt5 months agoHustlin' Helper29Views2likes0CommentsHow are people accumulating so many points?!
Iβm just wondering how some angels are amassing soooo many points. Iβm in awe! I thought I was doing a lot when I hit 450 points last month but I see some are doing that in one day. How?!? also seems like a bike angels ride/meet up could be fun πJhill6 months agoResourceful Rider840Views1like11CommentsPoint of reporting "decent" bike conditions?
When reporting a problem with a bike via the wrench button and subsequent web/app survey I'm asked to choose between two conditions: decent or bad. Regardless of what's wrong, when selecting "decent", the bike is immediately made available again for anyone else to use. Only bikes reported as being in "bad" condition are locked out from use for others. So, what's the point of reporting decent bikes if they're going to continue being used around the system? Does the Lyft team do anything with "decent" bike reports? If not, is the option there purely for psychological reasons? If a problem is bad enough to affect the safety or severely makes the bike unrideable then I always report it as bad.RedDragon6 months agoResourceful Rider35Views1like0Comments