Forum Discussion

bwitt's avatar
bwitt
Hustlin' Helper
2 months ago

Android baywheels app spins after ride

On my baywheels android app, after I take a ride, often the app will get stuck and I cannot take another ride until I close and reopen it. Also sometimes this happens (in between rides) after switch...
baywheels
Lyft_Omar's avatar
Lyft_Omar
Bike Angels Team
2 months ago

Hey there bwitt​!

Has this been a recent occurrence of the app having hangups/slower load times, or has this been a constant issue on your app/device? 

  • bwitt's avatar
    bwitt
    Hustlin' Helper
    2 months ago

    Thanks, it's not every time; maybe 20% of ending a ride or switching back to the app will trigger this.

    • Lyft_Omar's avatar
      Lyft_Omar
      Bike Angels Team
      14 days ago

      Hey bwitt​!

      Checking in a little under a month later, have you still be experiencing this 20% of the time? 

      • bwitt's avatar
        bwitt
        Hustlin' Helper
        14 days ago

        Yes, it's still happening, although maybe more like 10% now!