Forum Discussion

bwitt's avatar
bwitt
Hustlin' Helper
3 months ago

Android baywheels app spins after ride

On my baywheels android app, after I take a ride, often the app will get stuck and I cannot take another ride until I close and reopen it. Also sometimes this happens (in between rides) after switch...
baywheels
Lyft_Omar's avatar
Lyft_Omar
Bike Angels Team
3 months ago

Hey there bwitt​!

Has this been a recent occurrence of the app having hangups/slower load times, or has this been a constant issue on your app/device? 

bwitt's avatar
bwitt
Hustlin' Helper
3 months ago

Thanks, it's not every time; maybe 20% of ending a ride or switching back to the app will trigger this.

  • Lyft_Omar's avatar
    Lyft_Omar
    Bike Angels Team
    2 months ago

    Hey bwitt​!

    Checking in a little under a month later, have you still be experiencing this 20% of the time? 

    • bwitt's avatar
      bwitt
      Hustlin' Helper
      2 months ago

      Yes, it's still happening, although maybe more like 10% now!

      • bwitt's avatar
        bwitt
        Hustlin' Helper
        2 months ago

        10-20% is probably about right