Forum Discussion

NYCwannaangel's avatar
NYCwannaangel
Resourceful Rider
3 years ago

Bike angels not visible in app in NYC

I am a new Lyft Pink member interested in participating in the Bike Angel Run program. I can’t see any pink stations anywhere in the city in either the Lyft app or the Citi Bike app, and no mention of the program in either app. Am I missing something?

  • Remco's avatar
    Remco
    3 years ago

    In order to be a bike angel as a Lyft Pink member you need to have the Lyft Pink all access plan (the $199/year version). If you have that you should see an option to enroll in your profile; tap the three horizontal lines on the top left of the screen, then "view profile" and after that Bike Angels should be the third option just above city explorers

     

  • Remco's avatar
    Remco
    Bike Angels Team
    3 years ago

    In order to be a bike angel as a Lyft Pink member you need to have the Lyft Pink all access plan (the $199/year version). If you have that you should see an option to enroll in your profile; tap the three horizontal lines on the top left of the screen, then "view profile" and after that Bike Angels should be the third option just above city explorers

     

    • NYCwannaangel's avatar
      NYCwannaangel
      Resourceful Rider
      3 years ago

      I have the all access plan but only see Your Info, set up a business account, and Family as options. On the website I also couldn’t find it in my profile, but found things like Add your bike key. But finally I installed the citi bike app, and was able to sign up there!