Bike angel rewards

I just amassed another 1000 Bike Angel points, went to the app to redeem and see the value is now $150, reduced from $200. When, and much more important, WHY did this happen?

citibike

Lyft_Omar
27 days ago
Hey there MB688 and Jerv3 ,

We made some changes and updated the points to redemption values to ensure fairness and better health to the Bike Angels community and its riders. Essentially, we made these changes to ensure the spirit of the program was kept.

Our intent is definitely NOT to demean and we appreciate that honest feedback. We appreciate all our Bike Angels and want to ensure they feel respected and heard while also ensuring the health of the BA program.

Jerv3
Steady Solver
27 days ago
It is demeaning. Like what we do is less
- conrad
  Resourceful Rider
  22 days ago
  Agreed. I've been busy so just made my first redemption since December and was surprised to see the change. I've been doing this for almost a year and a half and my work is now worth less, apparently. Cost of living, meanwhile, has gone in the opposite direction, as always.
  - conrad
    Resourceful Rider
    22 days ago
    AND there's no more ACH option? What the hell am I supposed to do with a gift card? I often average 700+ points a month, but after this I'm just doing the bare minimum to extend my membership and get a few free e-bike rides. I'm effectively done being a bike angel now. Great job, guys!
mkozlov
Resourceful Rider
11 days ago
Just noticed this change too. It's frustrating that this wasn't announced publicly. Now the $150 gift card is the same value as the $30 e-bike credit ($0.15/point). This isn't fair to loyal Bike Angels.
Lyft_Omar
Bike Angels Team
27 days ago
Hey there MB688 and Jerv3 ,

We made some changes and updated the points to redemption values to ensure fairness and better health to the Bike Angels community and its riders. Essentially, we made these changes to ensure the spirit of the program was kept.

Our intent is definitely NOT to demean and we appreciate that honest feedback. We appreciate all our Bike Angels and want to ensure they feel respected and heard while also ensuring the health of the BA program.