Forum Discussion

Wim's avatar
Wim
Steady Solver
2 months ago
Solved

Incorrect station location prevents undocking bike

The station named "Noble St & Potomac Ave" (id 2145477699306070924) has the wrong location entered in database. The location is returned as (41.89131, -87.66398) but the actual station, at Noble St & Potomac Ave, is about a mile north.

Consequence is that bikes can't be taken out at the station by scanning the QR code, the app gives you an error saying "This bike is too far away. Try one closer to you, or move closer to the bike you wanted." (video demo here -> https://www.youtube.com/shorts/BafslKcdTz8). It is still possible to take out a bike using your key.

 

  • Thanks for letting us know! This has been fixed and we've made some process changes that should hopefully prevent this from happening from now on.

1 Reply

  • Remco's avatar
    Remco
    Bike Angels Team

    Thanks for letting us know! This has been fixed and we've made some process changes that should hopefully prevent this from happening from now on.