Forum Discussion

th's avatar
th
Resourceful Rider
7 months ago

Point change based on zoom

Why does the point changed if I zoom in or zoom out? I am guessing the zoom out one is to provide a more general sense of an area so may not be as up-to-date,  and the zoom in one is the current poin...
citibike
  • Remco's avatar
    Remco
    7 months ago

    Thanks! This is enough information to file a bug ticket. Long story short: my hunch is that at one zoom level the app is showing stale data (both bike availability and bike angels points) so I needed the station panel as a tie breaker to see what zoom level is wrong. 

Remco's avatar
Remco
Bike Angels Team
7 months ago

This is really odd! I also see that the amount of bikes in the station changes from 1 + 2 (= 3) to 4 as you zoomed out. Would the total bike count go back down to 3 as you zoomed in again?

When you tap on a station we will fetch the latest information on bike availability and bike angels points to show in the station panel (you might have to scroll up a bit to see the bike angels points in your station panel). This should definitely be the best source of truth of what the score actually is.

Next time this happens, can you post back to this thread with:

  1. The date and time that this happened
  2. A screenshot of the station panel that also shows the bike angels score for the station
  3. A screenshot of the zoom level with the wrong score
  4. A screenshot of the zoom level with the right score

Thanks!