Stolen Bikes
I often see the non electric bikes locked up for extended periods outside buildings in NYC. I assume someone went to a docking station and took a bike that someone docked improperly. I guess the bike member gets hit for the lost bike charge? Is there any Bike Angel reward for reporting the bike info and location? That would be a true "Angel" helping member and CB.5Views0likes0CommentsAlgorithm
Hello, It feels like the citi bike angels algorithm typically assigns valuations based on historical performance. For example, there is typically a portion of Bed/Stuy and Bushwick that is need of bikes and has -1 and -2 point valuations (needs dropoffs). Likewise most of Williamsburg and Greenpoint is typically a range of 0 to +3 (needs pickups). Meanwhile, there are typically a few stations spruced throughout Williamsburg and Greenpoint with less than 10-20% of bikes available. These stations are rarely if ever incentivized with a +1 or +2 (needs drop offs) even though they are in desperate need of drop offs. What are the steps being taken to incentivize people to make common sense drop offs that would Redistribute bikes to less crowded stations Reward users to make common sense detours from their typical routes and lead to spread bikes more evenly Also, what steps are being taken to increase the 2x multiplier time length? What is the benefit of providing people 24 hours to take positive rides? What about Citi Bike Angels who use the program more casually a handful of times a week for example? What is the point of disincentivizing Citi Bike riders in taking positive rides by including a rapidly expiring multiplier? For me, and many of my friends the 2x multiplier amounts to a pop-up ad than a helpful piece of information that guides my behavior. The direction to not take Negative rides serves a similar purpose and is much more effective. I understand that Lyft may want to incentivize Bike Angels to participate in the program more frequently but it seems burdensome and unrealistic with the way the vast majority of people use the program. I believe the Citi Bike program would be greatly improved by adjusting the timelines. See my reccomendation below: 2x Citi Angels timing: 72 hours to take 1 positive ride to maintain the 2x bonus, to take 3 positive rides to reach 3x positive rides 3x Citi Angels timing: 1 week to take 3 positive rides Best, Pizzafan457Solved109Views0likes6CommentsCity Explorer
I completed the City Explorer in September. Aside from the wonderful all-black picture captured from my app (which I used to print up a t-shirt), there was no recognition from Citibike or Lyft. I think it would be wise for Lyft to publicize this, as it will attract other riders to complete the task. A number of past City Explorers had newspaper articles written about them. The simplest way to do this is a leaderboard. I get that the number of stations, and the number of stations remaining, is computed from the ride history each time I click on "view profile", so it's not as easy as the bike angel leaderboard. But it shouldn't be that difficult to compute a leaderboard once per month. Hoping this or something like it gets done. I'm any case, I'll be back on the road this fall when the expansion happens.27Views2likes1CommentLifetime rewards never received
I've hit the milestone for 4 out of the 5 lifetime rewards and filled out the forms each time, but I'm still waiting on them. It's been months now, and I'm starting to wonder if there's a glitch in the system or if I've missed something. Has anyone else experienced similar delays? Any advice or insights would be greatly appreciated.70Views1like2CommentsCan I intentionally angel?
I'm considering intentionally making as many points as possible being an angel for a set amount of hours each day. But the language in the terms is not clear to me: You further agree that you will not take a sequence of "chained" rides (where each ride begins at the station where the previous ride ended), whether within a single account or across accounts, that increase the points earned compared to a single ride of the same net effect on the system in short, are there rules I can abide by while still making points for a few hours per day? I would like to see some "do's" and "do nots" to make the vague language above more concreteSolved93Views4likes3CommentsJust Noticed Rewards
Have been reduced significantly. If you want to redeem points for gift card, the only options are $10 for 100 points or $150 for 1000 points. They took away the $50 reward for 300 points. It’s all quite disappointing. I have to wonder what the rationale is for cutting the rewards so drastically. For my part, I am mostly riding for leisure now and not giving much thought to whether the station I take a bike from is wither pick up or drop off. If I need to get someplace, I completely disregard whether I’ll get points or whether my boost will end. This month is the first month in ages that I’ve never had enough points for a reward other than ebike minutes. I’ve seen that others have not been deterred; occasionally I will see someone who is obviously a Bike Angel racing from time station to another to pick up and drop off bikes. God bless them. I’m not working harder for fewer perks/benefits. This, of course, is all the fault of the renegade Bike Angels who made it their life’s mission to game the system. Wonder what they’re doing now that the program has been eviscerated.104Views4likes2Comments