Stolen Bikes
I often see the non electric bikes locked up for extended periods outside buildings in NYC. I assume someone went to a docking station and took a bike that someone docked improperly. I guess the bike member gets hit for the lost bike charge? Is there any Bike Angel reward for reporting the bike info and location? That would be a true "Angel" helping member and CB.
City Explorer
I completed the City Explorer in September. Aside from the wonderful all-black picture captured from my app (which I used to print up a t-shirt), there was no recognition from Citibike or Lyft. I think it would be wise for Lyft to publicize this, as it will attract other riders to complete the task. A number of past City Explorers had newspaper articles written about them. The simplest way to do this is a leaderboard. I get that the number of stations, and the number of stations remaining, is computed from the ride history each time I click on "view profile", so it's not as easy as the bike angel leaderboard. But it shouldn't be that difficult to compute a leaderboard once per month. Hoping this or something like it gets done. I'm any case, I'll be back on the road this fall when the expansion happens.
Lifetime rewards never received
I've hit the milestone for 4 out of the 5 lifetime rewards and filled out the forms each time, but I'm still waiting on them. It's been months now, and I'm starting to wonder if there's a glitch in the system or if I've missed something. Has anyone else experienced similar delays? Any advice or insights would be greatly appreciated.
Just Noticed Rewards
Have been reduced significantly. If you want to redeem points for gift card, the only options are $10 for 100 points or $150 for 1000 points. They took away the $50 reward for 300 points. It’s all quite disappointing. I have to wonder what the rationale is for cutting the rewards so drastically. For my part, I am mostly riding for leisure now and not giving much thought to whether the station I take a bike from is wither pick up or drop off. If I need to get someplace, I completely disregard whether I’ll get points or whether my boost will end. This month is the first month in ages that I’ve never had enough points for a reward other than ebike minutes. I’ve seen that others have not been deterred; occasionally I will see someone who is obviously a Bike Angel racing from time station to another to pick up and drop off bikes. God bless them. I’m not working harder for fewer perks/benefits. This, of course, is all the fault of the renegade Bike Angels who made it their life’s mission to game the system. Wonder what they’re doing now that the program has been eviscerated.
