RobzCasual Commenter5 years agoPoints not recorded On this ride I was supposed to get 5 points. But as you can see, on my ride history, none were. Subsequent rides did record. Thanks. Show More
JaylenResourceful Rider5 years agoHey Robz, we're sorry to hear about this! I see that you have already submitted an inquiry about this issue. I'll be following up with you at your email here shortly to investigate!
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Recent DiscussionsApp no longer shows the number of points earned for each trip in the ride history menu.Membership extension using bike angels did not apply , I was charged insteadE-Bike prices to/from Manhattan over 45 minutesSolvedNo Angels Rewards for Months; Insane back and fourth with support.I should have gotten $500
