Two Steps Back
Why has Citi Bike removed all of the improvements which had been made? You can no longer report a station that is offline or when a ride will not end. If a bike will not release you have to go thro...
Forum Discussion
Does customer support not have access to ride history and charges at all? We are asked to send screenshot but has anyone involved in compressing photos to save money on file size actually seen how blurry the screenshots become ? The text seems completely illegible
