eBike credits
Membership extension
Lyft has the data, so perhaps the bike redistribution system in Chicago is working, but from my perspective the Divvy Bike Angels program needs many more participants.
The Divvy LEADERBOARD is totally anemic, always ending the month with only three or four big points earners, and even those top point earners average a sparse 150pts a day, which is moving about 20 bikes a day at most, and the rest of the top 20, with such low monthly point totals, are seemingly in the program to accumulate points for membership extensions or just their daily commute.
Maybe, for Chicago, Lyft has determined there is a sufficient amount of bike redistribution going on, but the docking stations continually going empty around town tells a whole different story.
In addition, Divvy Chicago allows ebike parking outside of the stations which means eBikes are dumped and left abandoned while the docking stations go empty, and the Divvy redistribution staff can't seem to keep up.
Additional incentives are necessary because Lyft credits, eBike credits and membership extensions are not bringing enough people into the Divvy Bike Angels program to meet the bike redistribution needs of Divvy Chicago.
Just my 2 cents.
Thanks.
","kudosSumWeight":5,"postTime":"2023-07-03T12:13:06.619-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:1311_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":949},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"
Hi.
The point is... Please, implement a points for cash reward system for Divvy Chicago.
It's different for everyone, but if the data shows membership extensions are the primary reason people are doing Divvy Bike Angels, without additional incentives, why keep moving bikes around?
Sure, Bike Angels it's still great excersice, but without the monthly point reset, there's now no need to get back on a bike each month to earn the 80pts for a membership extension because people can use their Points Bank.
An avid Angels rider can earn a year, or more, worth of membership extensions in a few days.
Chicago Divvy has three reward options:
Lyft credits
eBike credits
Membership extension
Lyft has the data, so perhaps the bike redistribution system in Chicago is working, but from my perspective the Divvy Bike Angels program needs many more participants.
The Divvy LEADERBOARD is totally anemic, always ending the month with only three or four big points earners, and even those top point earners average a sparse 150pts a day, which is moving about 20 bikes a day at most, and the rest of the top 20, with such low monthly point totals, are seemingly in the program to accumulate points for membership extensions or just their daily commute.
Maybe, for Chicago, Lyft has determined there is a sufficient amount of bike redistribution going on, but the docking stations continually going empty around town tells a whole different story.
In addition, Divvy Chicago allows ebike parking outside of the stations which means eBikes are dumped and left abandoned while the docking stations go empty, and the Divvy redistribution staff can't seem to keep up.
Additional incentives are necessary because Lyft credits, eBike credits and membership extensions are not bringing enough people into the Divvy Bike Angels program to meet the bike redistribution needs of Divvy Chicago.
Just my 2 cents.
Thanks.
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https://account.divvybikes.com/bike-angels/leaderboard
Google Divvy Chicago LEADERBOARD or Citibike LEADERBOARD
https://account.citibikenyc.com/bike-angels/leaderboard
It's also easily found in the Divvy and Citibike app
I like the idea of taking pictures - for others :), because when I'm in full Bike Angels mode, I'm already complaining about the few seconds it takes to review and close out a ride.
I'm surprised how horrible the GPS tracking is on the bikes. In many ways basically useless unless you're willing to walk around and around hunting.
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https://account.divvybikes.com/bike-angels/leaderboard
Google Divvy Chicago LEADERBOARD or Citibike LEADERBOARD
https://account.citibikenyc.com/bike-angels/leaderboard
It's also easily found in the Divvy and Citibike app
I like the idea of taking pictures - for others :), because when I'm in full Bike Angels mode, I'm already complaining about the few seconds it takes to review and close out a ride.
I'm surprised how horrible the GPS tracking is on the bikes. In many ways basically useless unless you're willing to walk around and around hunting.
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Start Points for Cash in Divvy Chicago","moderationData":{"__ref":"ModerationData:moderation_data:1362"},"body":"
Oh, the points bank is just the leaderboard? Yeah, I know about that. It just sounded like something different because you mentioned people could rack up enough points and not need to move bikes each month because they can use their Points Bank. I've only been able to earn one free month one month at a time - I've never used a points bank too put points towards the membership extension.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2023-07-10T19:03:08.055-07:00","lastPublishTime":"2023-07-10T19:03:08.055-07:00","metrics":{"__typename":"MessageMetrics","views":862},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discussion/community:hujry72685board:Feedback/message:1311/message:1362","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:1382"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"407","rawBody":"Oh, the points bank is just the leaderboard? Yeah, I know about that. It just sounded like something different because you mentioned people could rack up enough points and not need to move bikes each month because they can use their Points Bank. I've only been able to earn one free month one month at a time - I've never used a points bank too put points towards the membership extension.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1362_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:1382":{"__typename":"ModerationData","id":"moderation_data:1382","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1382":{"__typename":"ForumReplyMessage","uid":1382,"id":"message:1382","revisionNum":5,"author":{"__ref":"User:user:583"},"readOnly":false,"repliesCount":3,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Feedback"},"parent":{"__ref":"ForumReplyMessage:message:1362"},"conversation":{"__ref":"Conversation:conversation:1311"},"subject":"Re: Start Points for Cash in Divvy Chicago","moderationData":{"__ref":"ModerationData:moderation_data:1382"},"body":"Points Bank is an upgrade, a change to the Bike Angels program.
There are links explaining the rollout in this forum.
You'll find your award and point bank information in the BIKE ANGELS section in the app (Divvy app anyway)
Some people have had to update their app to see the new program.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"postTime":"2023-07-12T06:16:49.850-07:00","lastPublishTime":"2023-07-12T06:19:45.385-07:00","metrics":{"__typename":"MessageMetrics","views":849},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discussion/community:hujry72685board:Feedback/message:1311/message:1382","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:1389"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"359","rawBody":"Points Bank is an upgrade, a change to the Bike Angels program.
There are links explaining the rollout in this forum.
You'll find your award and point bank information in the BIKE ANGELS section in the app (Divvy app anyway)
Some people have had to update their app to see the new program.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1382_5"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:1389":{"__typename":"ModerationData","id":"moderation_data:1389","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1389":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1243"},"id":"message:1389","revisionNum":1,"uid":1389,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Feedback"},"parent":{"__ref":"ForumReplyMessage:message:1382"},"conversation":{"__ref":"Conversation:conversation:1311"},"subject":"Re: Start Points for Cash in Divvy Chicago","moderationData":{"__ref":"ModerationData:moderation_data:1389"},"body":"I finally found the thread with the reason I don't see it; it's only been rolled out to iOS.
Thanks for the help!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"136","kudosSumWeight":0,"repliesCount":2,"postTime":"2023-07-13T03:45:24.961-07:00","lastPublishTime":"2023-07-13T03:45:24.961-07:00","metrics":{"__typename":"MessageMetrics","views":822},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discussion/community:hujry72685board:Feedback/message:1311/message:1389","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"151","rawBody":"I finally found the thread with the reason I don't see it; it's only been rolled out to iOS.
Thanks for the help!
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