Forum Discussion

bwitt's avatar
bwitt
Hustlin' Helper
2 months ago
Solved

starting a ride within 10s of 15mins adjustment

I've noticed if I start a ride within (approx) 10s of the "every 15 mins adjustment" of the points, I don't get the indicated points for the ride if the station switches from positive to neutral on that next adjustment.  Baywheels Android app.

For instance:

  • check out a bike at a positive points station within 10s of the adjustment
  • notice during the ride the app still shows the starting station as being positive
  • end ride and neutral station, 
  • notice I did not get points for the ride 
  • notice the start station switched to neutral.

I need to screenshot this the next time it happens.

Anyone else notice this?  Is this limited to Baywheels and or android app?

  • Hey bwitt!

    I went ahead and investigated your recent rides that awarded no points and could not identify the ride or example you were talking about!

    Would love to see a screenshot next time you experience this. I think I know what is going on but before I call it a bug or not a bug, want to be extra sure!

2 Replies

  • Lyft_Omar's avatar
    Lyft_Omar
    Bike Angels Team

    Hey bwitt!

    I went ahead and investigated your recent rides that awarded no points and could not identify the ride or example you were talking about!

    Would love to see a screenshot next time you experience this. I think I know what is going on but before I call it a bug or not a bug, want to be extra sure!

    • bwitt's avatar
      bwitt
      Hustlin' Helper

      Thanks for looking into it Lyft_Omar!  It was the one at 08:29 on 3/5/2025.