Forum Discussion

Zunizun's avatar
Resourceful Rider
3 years ago

Bike Angel status

I need help getting my bike angel status reinstated.


I currently have an open case with Lyft/Citibike support (case# 180924282) to resolve an issue of my annual membership being cancelled due to a Lyft Pink trial membership. I’ve been told someone is working to resolve this to replenish my membership. However my bike angel map layer and stats have disappeared from my app. I need this fixed to continue earning rewards and extending my annual membership.


Please help!

1 Reply

  • BikeAngelsTeam's avatar
    Community Manager

    Oh no! We've reached out to our support team and someone will be following up with you through email to assist. Keep an eye out for their message!