Forum Discussion

limetime88's avatar
limetime88
Resourceful Rider
3 months ago

Biketown PDX

I live in Portland Oregon and there is no pick up spots. The other day I took a bike from a location that had 10 extra bikes over filled and moved it to a empty station. It ended my streak and made me start over to gain points then charged me. Also I picked up a scooter that was abandoned took it to a station with no scooters it charged me for that also tried to report it and get a refund and the person told me that she couldn't help me. Has the whole bike angel program changed in Portland can you no longer move bike from over populated stations. Because the only way I get points is for picking up a bike from a bike that isn't at a station and droping it off at one.

biketown
  • omar's avatar
    omar
    3 months ago

    Hey there limetime88

    Currently, scooter do not earn points for your Bike Angel points other than in the Chicago/Divvy market! Additionally, scooters are not included in a BIKETOWN For All. You would have to apply for our Lyft Community Pass linked here by changing your residency to "Portland, OR," inputting the qualifying program they're part of, then clicking “Submit.”

  • omar's avatar
    omar
    Moderator
    3 months ago

    Hey there limetime88

    Currently, scooter do not earn points for your Bike Angel points other than in the Chicago/Divvy market! Additionally, scooters are not included in a BIKETOWN For All. You would have to apply for our Lyft Community Pass linked here by changing your residency to "Portland, OR," inputting the qualifying program they're part of, then clicking “Submit.”

    • limetime88's avatar
      limetime88
      Resourceful Rider
      3 months ago

      Why is their no pick up points in Portland I've tried uninstalling reinstalling updating app everything and it doesn't show on the map only drop off for abandoned bikes. The program says it has pick up and drop off for bikes and it shows I do live in portland

      • omar's avatar
        omar
        Moderator
        3 months ago

        Hey limetime88 !

        If possible, could you provide a screenshot of your app if it is showing pick up stations? It would be very much appreciated!

  • limetime88's avatar
    limetime88
    Resourceful Rider
    3 months ago

    And here is what I'm talking about about it only shows that I'll get points for dropping off to this station I tried moving bikes from this station that is 3 spots overfilled and moving them to a station that was empty it restarted my streak and didn't give me any points then charged me