Biketown PDX

I live in Portland Oregon and there is no pick up spots. The other day I took a bike from a location that had 10 extra bikes over filled and moved it to a empty station. It ended my streak and made me start over to gain points then charged me. Also I picked up a scooter that was abandoned took it to a station with no scooters it charged me for that also tried to report it and get a refund and the person told me that she couldn't help me. Has the whole bike angel program changed in Portland can you no longer move bike from over populated stations. Because the only way I get points is for picking up a bike from a bike that isn't at a station and droping it off at one.