Forum Discussion

Seb5204's avatar
Seb5204
Resourceful Rider
8 months ago
Solved

E-gift cards September

Hi, I had enough points to get an e-gift card in September for the first time. We are the 19th of October and I haven’t received anything about it in my emails. Is it normal and I should wait a bit l...
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  • nina's avatar
    nina
    8 months ago

    Hi there! We sincerely apologize for this frustrating delay. Keep an eye out for your rewards soon!

Raya's avatar
Raya
Resourceful Rider
8 months ago

Hi, thanks for the information. My Bike Angels profile looks a bit different. I cannot see all these rewards options while I have been earning a lot of points for two months now. I have not received any emails to redeem my rewards either. Can somebody help me with this? Thanks again

  • zwillia1's avatar
    zwillia1
    Bike Angels Team
    8 months ago

    Hey Raya! Have you updated the app and phone's Setting?

    • Raya's avatar
      Raya
      Resourceful Rider
      8 months ago

      Yes, both are up to date