Forum Discussion

T1m3Wizard's avatar
T1m3Wizard
Steady Solver
3 years ago
Solved

I received this error message today when trying to redeem my points, can anyone help?

 
  • Jess's avatar
    Jess
    3 years ago

    Hey there, T1m3Wizard, I'm sorry to see you hit the roadblock when redeeming your cash rewards.

     

    Were you able to get this redemption to process successfully? 🤔 If you are still experiencing this error message, connect with Tremendous at help@tremendous.com. 

T1m3Wizard's avatar
T1m3Wizard
Steady Solver
3 years ago

Hi Jess, I tried again today and somehow it magically went through with no issues. Must have been a server glitch or something. Thanks for being so responsive and helpful as always !

Jess's avatar
Jess
Bike Angels Team
3 years ago

So happy to hear it worked out! Thanks for following up here and for your kudos. 😊