Forum Discussion

nicky's avatar
nicky
Resourceful Rider
2 months ago

Lyft Ride Credits Not Showing Up as Applied—Anyone Else Having This Issue?

Hey folks,

Quick question for anyone who’s redeemed Bike Angels points for Lyft credit:

Lately, whenever I try to book a Lyft, my available credit doesn’t show up—neither on the main page nor in the payment details. For example, say I’ve got $100 in Lyft credit from Bike Angels, and my ride should cost $50. Normally, it would show the original price crossed out and say "FREE" if credit is being used.

But now, it just shows the full price with no indication that the credit applies (90% of the time). This also happens with the $10 Chase promo credit (which I get too). The Chase $10 credit and the Lyft credit from Bike Angels always show up together (as seen in the screenshot).

I’m never sure if my credit will cover the ride.

Anyone else seeing this? Started for me around the time the Chase promo was added. If anyone knows what’s up or how to fix it, I’d really appreciate the help!

What's happening now.What I expect to see.

1 Reply

  • Lyft_Omar's avatar
    Lyft_Omar
    Bike Angels Team

    Hey there nicky​!

    Are you still experiencing this issue? If so, please DM me your email and phone number on account so I can dig into this deeper for you!