Forum Discussion

aahles1's avatar
aahles1
Casual Commenter
3 years ago

Missing Points in new Points Bank vs. Lifetime Points

Over a month ago on 5/8, I notified Lyft of a discrepancy between the new Points Bank and the Lifetime Points indicated on the Citibike App.  After several calls and email exchanges, there has been n...
Jess's avatar
Jess
Bike Angels Team
3 years ago

Hi there, aahles1, thanks for posting this topic in the community. I'm sorry to learn your support experiences haven't solved this issue, and I'm glad you found us here.

 

Can you share a bit about the discrepancy you're seeing? I'm interested to learn more and see if any other Angels are seeing an issue on their end. ðŸ˜Š