No more ACH payments
In reading the fine print when accepting my reward from Tremendous yesterday, I see: Please note: your redemption options are changing in the coming year. Starting February 2025, you will be able to...
Forum Discussion
Hey robertripps!
Bike Angels is a program that creates community and helps fellow riders out by offering rewards for moving bikes around the system. We regularly review the program’s reward offerings to ensure the health and fairness of the program. Bike Angels rewards are being updated to align with the spirit of the program.
The way you redeem rewards using points in the app won't change. Angels will continue to have the option to choose among ebike credits, membership extensions, Lyft credits, and gift cards for in-app redemptions. Starting in February, Tremendous recipients will have the option to claim gift cards from an array of retailers or donate their rewards to select charities. Rewards redeemed in January will be sent in February.
Did you seek any input from Bike Angels regarding the proposed changes? I don’t recall being asked to provide feedback or input about the changes.
Absolutely not...nor do they even visit this community board on a regular basis. And...on those of us who happened to have seen a post on Facebook or Reddit are even aware that they are planning to make this change. It would be one thing if they grandfathered in the points we earned thus far, but that does not appear to be the case.
Will they be cashing in their paychecks for gift cards or charity? Clearly those who are managing the program are a bit naive as to how this will impact the program. There has already been a dramatic decrease in bike angel activity in just the first few days of the month by those who have consistently been at the top of the leaderboard. This is going to cost Lyft a lot more than they suspect, as they will now have to recruit employees to do the work and provide salaries, benefits, vehicles, gas, and the easy passes that will be necessary to pay the congestion pricing fees that just went into effect at midnight.
