Problem getting 3X Booster (4th ride not correctly considered as positive)

It might help if you posted a screenshot of the map you took. It sounds like you docked at a station with pick-up points rather than drop-off points (or the system was reading it that way.) l never had this issue but a few times (months ago) l was getting credited for less points than what the map showed l should’ve received. I was taking screenshots and sending them thru Twitter DM to get the missing points credited but the issue never lasted more than a day. (I’ve always found I get quick responses thru Twitter DM.)