I updated my payment method for Lyft Pink Access and noticed my ride history and City Explorer data have been reset. Is this a bug? I'd like to retain all of that data!
Mine disappeared too (Divvy) but it came back a couple of days later. I guess a bug in the backend/API which fetches the explorer data
Mine returned after I took a ride. Thanks.
Hi, all! Seeing that Wim saw his ride history return, I'm curious if jm and hkoellin are still not seeing their full experience. Let me know! I'm happy to report a bug if we're still missing ride history.
Regarding City Explorer it is known that riders with super high ride counts, often Angels, have trouble seeing this feature load. I will continue to track this experience bug for our Angels—your feedback is always appreciated.
Mine disappeared too (Divvy) but it came back a couple of days later. I guess a bug in the backend/API which fetches the explorer data
My Divvy Ride History has dissappear. Reading, I have no history.
I also changed my credit card payment. At the time, I didn't check my Ride History, but I did change my credit card info.
I’m a Lyft Pink All-Access member, based in Chicago, Divvy, and my ride history from New York City, CitiBikes has all stayed intact.
I don't particularly care if it comes back :)
