Why do electric bikes say not available for rental?
I am new to the bike rental system here in NYC and could not unlock the only two electric bikes that were available in my neighborhood. After walking for 20 minutes to them, I spent another 20 tryin...
Hey vhutheesing, We hate to hear you were having issues riding ebikes! There are two main reasons an ebike would say "not available". The first is if the battery is too low. The second is if the previous rider thought there was something wrong with the bike and pushed the wrench button on the dock after locking it up. Both of these reasons flag the operations team to go replace the battery or inspect the bike.
