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RedDragon's avatar
RedDragon
Resourceful Rider
20 days ago

Point of reporting "decent" bike conditions?

When reporting a problem with a bike via the wrench button and subsequent web/app survey I'm asked to choose between two conditions: decent or bad.

Regardless of what's wrong, when selecting "decent", the bike is immediately made available again for anyone else to use. Only bikes reported as being in "bad" condition are locked out from use for others. So, what's the point of reporting decent bikes if they're going to continue being used around the system? Does the Lyft team do anything with "decent" bike reports? If not, is the option there purely for psychological reasons?

If a problem is bad enough to affect the safety or severely makes the bike unrideable then I always report it as bad.

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