Bike Angels points not recording
Hey Citibike/Lyft, There seems to be problem in the coding when you hit 200 Bike Angel points. My account stopped registering points and told me I needed 900 more for the next reward. I've seen...
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I too have been having the same issue: I've reached 200 points, and have not received any rewards since (it even tells me that I don't have anymore rewards to earn, which should not be the case). This is the second month that it has happened. I've messaged support, but have not heard back yet
 
Bikey, have no fear. Mine says the same thing. They mean lyft credits The cash rewards start after 200 pts so as of your post you'll get $3 to deposit at the end of the month. Check your email (and spam folder) about a week after the 1st for a cash gift from giftrocket.
Ahhhh, gotcha! I just reread the rewards page, and now it all makes sense; I had assumed that the ebike credits continued on after 200 pts. I thought it was weird that I received a giftrocket last month, but chalked it up to Citibike sending it to make up for lost points after I had reached out to them. Thanks Robz and ride safe!!
Robz,
I did get the $, but I also got a message from Lyft support on May 12 saying, Please know that this situation with the app not showing the correct amount of points was reported already and it has been fixed so you should be able to see the correct amount of points.
It looks like I won't hit 200 this month, so I'll have to wait for a month that I do to confirm it's been fixed. 😀🚲
Hey BikeyBikey, we're so sorry about that! We'll follow up via DM to get some info from you.
