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Astnish28
Casual Commenter
I missed the reply button at first, so I am reposting:
Thank you for the response. I have yet to receive any reply to my initial email, chat, or phone call. Would it help if I provided the ticket/support request numbers?
Astnish28
2 years agoCasual Commenter
Okay, I have gotten a response that this now needs to be escalated to the "technical team" for review. I was under the impression it was already escalated from the frontline rep I spoke to on the phone. More waiting.
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