Using ebike credits
I’ve tried to use my ebike credits as I earn them, but am so frustrated when I do: why doesn’t the system take credit that is closest to expiration rather than credits that have more time on them? I’...
Forum Discussion
I've experienced this as well. I tweeted to Citibike about it and they credited a few dollars to my account to make up for the loss. They said that it would be fixed, but I just recently lost more credits because they expired even though more recent credits were used. Very frustrating!!!
