No receipt for points redemption
Hi Omar and company, I noticed when I redeemed $150 (1000 points) from my bank twice, totaling $300 in the last few days, I received no pending reward email or receipt. I understand the gift card will arrive at the end of the month. the only record is that my points value went down. But ideally in the rewards section of my app I want it to show $300 in pending rewards or an email receipt or both so we know it did not evaporate into thin air or used towards e-bike credits Is this possible to implement? thanks!Being asked to not log into multiple devices
Ok so I think I know how this happened and it’s not what Lyft/bluebikes may think. I went to nyc last month to citibike for a day and so I had downloaded the citibike app and was also unlocking citibikes from the Lyft app. FYI - all three apps are linked (bluebikes, Lyft and citibike) and when I bike in nyc it shows as an active session on my Bluebike app even though Boston is not part of Lyft Pink. I was not logging into another device but in order to download day pass I tried to log into my Lyft profile thru my safari so I guess bluebikes thinks I am sharing my riding with other members which I am not. I want to clarify because I don’t want my account to be deactivated as I have not committed any fraud whatsoever. I figure I would post here as maybe others have experienced biking in multiple cities where Lyft bike share is an option.Cash redemption not offered for January reward.
I just received my January '25 reward email from tremendous. On the redemption page it does not offer cash via PayPal or ACH. It only offers gift cards and charitable donations. This reward was earned before the system change. Shouldn't I still be able to redeem this award for cash since it was earned under the previous system? Anyone else experience this? Please help! #BlueBikesA community for all Bike Angels
In 2021, we launched this community with less than 100 Bike Angels from NYC who ride with Citi Bike to understand how Angels would interact here and what we can learn from the community. Today, the community has grown to more than 1900 members, and we have Angels from outside NYC represented in the community. We’re pumped to share that we’re expanding the community to create a space where Bike Angels from cities across the U.S. can connect and find answers. Did you know there are about 50,000 Angels in NYC, but that's only 71% of all Angels? What’s changing? We’re inviting about 14,000 new Bike Angels to join in the conversation here. One thing to note: Angels from different cities have different experiences with their bikeshare system and the Bike Angels program. For instance, Bike Angels in Chicago can earn points for moving scooters, too! And, rewards offered differ by city—check out the links at the bottom of our homepage. When chatting, keep in mind that you may be replying to someone with a slightly different experience with their bikeshare system or the game. How can I help build the community? As founding members of the Bike Angels Community, you all have set the pace for how we’ll communicate here. New members may need some help along the way, and of course, we’ll make them feel welcome. If you spot duplicate threads or irrelevant replies, kindly steer members in the right direction to help keep the community productive and organized.
