I just received my January '25 reward email from tremendous. On the redemption page it does not offer cash via PayPal or ACH. It only offers gift cards and charitable donations. This reward was earned before the system change. Shouldn't I still be able to redeem this award for cash since it was earned under the previous system? Anyone else experience this? Please help! #BlueBikes
Since it's February, the option for Paypal or ACH is no longer available.
The reward was for January and clearly they can do as they like, just wondering if they will do the right thing. Waiting for a response from a bike angels team member.
Not only that...but they are only offering 75% of what was promised per point for the past year and a half. So, rather than earning $200 per 1000 points, they will only provide $150.00 per 1000 points as compensation for all your hard work. That is like working for a fast food restaurant for minimum wage and ultimately being compensation for on three quarters of that amount. Clearly they need a lesson or two about budgeting and taxes. They will not allow links on here...so I will add a few resources below, which can be found through search engines.
How to Think About Points Regulation and Tax Implications with Loyalty Programs
Analysis - September 20, 2023 - Published on BuildwithToki
Research: Consumers Spend Loyalty Points and Cash Differently
by So Yeon Chun, Freddy Lim and Ville Satopää - August 23, 2024 - Published by Harvard Business Review (HBR) within Customer Strategy
Why Cash Should Be Your Loyalty Program Reward Currency - Wildfire-corp
No Risk, No Rewards: Credit Card Rewards Programs Under Administrative and Legislative Scrutiny
Practical guidance for issuers as the CFPB, the state of New York, and others take notice of consumer complaints - published by dwt (Davis Wright Tremaine) dot com.
